SAP HR Success Factors Technical Lead

Chesapeake Utilities Corporation•, IL
•$110,250 - $183,750•Hybrid

About The Position

The SAP SuccessFactors Technical Lead owns the end-to-end architecture, configuration, integration, and operations of the SuccessFactors platform across Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning, and Employee Central Payroll. The role supervises technical and configuration teams, establishes platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes. The position defines the target architecture and roadmap across modules and environments; governs configuration, role-based permissions, privacy, release practices, and platform standards; and owns interfaces and data contracts. It provides module leadership, architects integrations and extensions, manages data quality, security and compliance, oversees migration and releases, and establishes testing, monitoring, and incident-management practices. The lead also mentors teams, conducts design reviews and workshops, manages project planning, budgets and vendor delivery, and communicates technical concepts to nontechnical stakeholders. The role is hybrid, with periodic travel to Newark, Delaware, typically about two weeks per month, subject to business needs. Candidates must reside or be willing to relocate to Texas, Illinois, New Jersey, Ohio, Delaware, Maryland, Pennsylvania, Virginia, North Carolina, Georgia, or Florida.

Requirements

  • Bachelor’s degree in computer science, information systems, or a related field.
  • At least 7 years of experience in SAP HCM/SuccessFactors.
  • At least 3 years of experience as a platform or technical lead.
  • At least two full-lifecycle SuccessFactors implementations across multiple modules, including Employee Central.
  • Required SAP SuccessFactors Associate certifications in Employee Central and at least one talent module.
  • Deep expertise across SuccessFactors modules, with hands-on configuration leadership in Employee Central, at least three talent modules, and Employee Central Payroll.
  • Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, business rules, workflows, picklists/translations, and People Analytics.
  • Experience with global hire-to-retire HR processes, multi-country localizations, and complex organizational and position management.
  • Understanding of S/4HANA/ERP HCM integration points and familiarity with payroll/time schemas and rules, working with partner teams.
  • Excellent analytical, troubleshooting, and stakeholder communication skills, with the ability to lead through influence.
  • Must reside or be willing to relocate to Texas, Illinois, New Jersey, Ohio, Delaware, Maryland, Pennsylvania, Virginia, North Carolina, Georgia, or Florida.

Nice To Haves

  • Professional/Specialist-level SAP SuccessFactors certifications and Employee Central Payroll certification.
  • PMP or Scrum Master certification.
  • Regular driver’s license, if applicable for occasional travel.

Responsibilities

  • Define target SuccessFactors architecture across modules and Dev/Test/Prod instances, including configuration governance, role-based permissions, data privacy, and release strategy.
  • Establish platform standards for naming, MDF objects, picklists, translations, workflows, and business rules; own the interface catalog and data contracts across HR processes.
  • Lead configuration and ownership across Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Workforce Analytics & Planning, People Analytics, and Employee Central Payroll.
  • Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.
  • Architect identity and access using IAS/IPS and SSO (SAML/OAuth2), aligned with enterprise identity governance.
  • Orchestrate third-party integrations and connectivity with S/4HANA/ERP HCM; apply secure integration patterns, error handling, retries, and monitoring.
  • Govern data integrity and lineage; define validation and reconciliation controls and enforce permission roles and data-loss/PII safeguards aligned with GDPR/CCPA and industry standards.
  • Oversee data migration, module cutovers, audit readiness, and data-retention policies.
  • Own biannual release impact assessments, regression testing plans, and enablement with HR and IT.
  • Implement test automation and CI/CD where feasible; manage Configuration Transport and instance promotions.
  • Establish monitoring and alerting, SLA reporting, and L2/L3 incident and problem management.
  • Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops.
  • Drive project planning and budgeting, manage vendor and partner delivery quality, and translate business needs into scalable designs.
  • Communicate technical concepts to nontechnical stakeholders and partner with HR and IT stakeholders.

Benefits

  • Competitive base salary.
  • Career growth opportunities.
  • Cooperative, supportive, and empowered team atmosphere.
  • Annual bonus and salary increase opportunities.
  • Monthly recognition events.
  • Wellness initiatives and community events.
  • Customizable benefit packages, including 401(k), medical, dental, and life insurance, tuition reimbursement, and compensated volunteer hours.
  • Paid time off, holidays, and a separate bank of sick time.
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