WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. The company has a strong moral code that includes the service of goodness without expectations of reward, and is motivated by a sense of responsibility and servant leadership. This role involves analyzing customer requirements, tailoring the SAP system to meet objectives, developing project plans for solution deployment, and providing full support to users across all relevant company sites. The position requires identifying and understanding end-users' technical SAP FI requirements, providing necessary training and documentation, building and maintaining strong end-user relationships, and offering ongoing support. The role is also responsible for supporting and communicating with HQ for the implementation management and optimization of new and existing processes within the SAP FI module, as well as formulating process improvements to minimize recurring support issues. The individual will provide strategic guidance to users, document existing business processes, identify inefficiencies, recommend system improvements, and provide backup for SAP consultants. Additionally, the role involves monitoring and reporting on issue status, reviewing performance against operating standards, and serving as the primary on-call support person for troubleshooting and correcting system issues. Off-business hours and holiday support are required during month-end closing, special sale promotion periods, and occasional critical issue situations.
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Job Type
Full-time
Career Level
Senior