SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

SAP IT Business Systeme • New York, NY

1d • $21 - $44 • Hybrid

About The Position

The SAP Customer Success iXp Intern supports live customer engagements at SAP’s Experience Center showcase space in New York City. The role helps create memorable visitor experiences by preparing the show floor, supporting tours and live production, coordinating events, maintaining the showcase space, presenting the SAP Experience Center portfolio, and contributing to executive briefing materials. The intern works with account teams, subject matter experts, executive leaders, customers, partners, and third-party service providers. The position is based at SAP’s Hudson Yards office and is described as hybrid, with attendance in New York City 3–4 days per week. The internship is scheduled for six months, with a potential six-month extension, at 40 hours per week.

Requirements

• Be currently enrolled in, or recently graduated from within six months of the start date, a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s, JD, or PhD program.
• Have a genuine interest in enterprise technology and how it delivers value to customers.
• Be proficient with Microsoft Office tools, particularly PowerPoint, Word, and Excel.
• Have strong communication skills and confidence engaging with customers and colleagues.
• Have a collaborative mindset and comfort working across global and cross-functional teams.
• Demonstrate customer orientation and a focus on creating seamless, memorable experiences.
• Have solid project management skills and the ability to deliver results independently.
• Be open to using AI tools, including agentic AI, to automate tasks, prototype ideas, and develop AI-assisted ways of working.

Nice To Haves

• A bachelor’s or master’s degree in a related field.
• Graduating seniors or second-year master’s students are highly desirable.

Responsibilities

• Prepare and customize the show floor before customer tours in coordination with account teams.
• Support tour execution, including live broadcasting and real-time production.
• Coordinate onsite customer and partner events from end to end.
• Maintain the showcase space and work with third-party partners on troubleshooting and upkeep.
• Build proficiency in the SAP Experience Center portfolio and present it confidently to visitors.
• Contribute to executive briefing materials, including presentations, reports, and videos.

Benefits

• Access to mentors, development programs, and peers through SAP Next Gen.
• SAP describes its culture as inclusive and focused on health and well-being, with flexible working models.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern