Utilities Industry CIS transformation, SAP Consultant

Accenture•St. Louis, MO

4d•$54,400 - $205,800

About The Position

Accenture is hiring an SAP Consultant in its Utilities Practice to lead consulting work focused on energy retail, customer service, and customer transformation. The role works with utility clients on digital transformation, customer experience, operational efficiency, business performance, revenue growth, and customer-centric initiatives. The consultant will advise senior client executives, manage project teams and delivery, support business development, contribute to industry thought leadership, and mentor team members. Travel may be required, varying from 25% to 100% based on business and client needs. Hiring is open in most major U.S. cities near an Accenture corporate office. Accenture describes its Utilities Practice as helping retail energy and utility providers improve cost effectiveness, revenue assurance and extension, and customer satisfaction and loyalty. Its Strategy & Consulting services combine industry and functional expertise with technology, data, analytics, AI, change management, talent, and sustainability capabilities to help organizations transform. The position requires utility industry experience in customer service or customer transformation project delivery, functional SAP experience, and expertise in Meter to Cash operations and customer transformation technology implementations such as CIS replacements. A bachelor's degree or equivalent work experience is required, with alternate experience thresholds specified for associate's degree holders. Compensation varies by location, role, skills, and experience. The listed annual salary ranges vary by state, from $54,400–$151,400 in Maine to $80,200–$189,300 in Washington, among the locations listed. Accenture offers medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Requirements

At least 3 years of experience in the utility industry in customer service project delivery or customer transformation project delivery.
At least 2 years of functional experience in SAP.
Expertise in Meter to Cash operations, functions, and technologies.
Expertise in major customer transformation and technology implementations, such as CIS replacements.
Bachelor’s degree or equivalent, with a minimum of 12 years of work experience; applicants with an associate’s degree must have at least 6 years of work experience.
Ability to improvise and adapt while leading clients and teams through change and ambiguity.
Experience building client trust and partnering on business process design, design thinking workshops, business cases, agile project delivery, operating models, talent and change management, and co-creating intellectual property.
For U.S. employment, work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

At least 2 years of experience in an advisory or consulting role.

Responsibilities

Lead strategic consulting engagements in energy retail and customer service, with a focus on digital transformation, customer experience, and operational efficiency.
Serve as a primary contact for senior client executives, build trusted advisory relationships, and align work with client business objectives.
Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
Manage project teams, guide junior members, and ensure delivery meets quality, timeline, and budget expectations.
Identify business development opportunities, craft proposals, and represent Accenture’s Utilities practice in sales pursuits.
Contribute to thought leadership and stay current on energy retail industry trends, regulatory changes, and technological advancements.
Mentor team members and foster collaborative, high-performance team development.
Travel as required by business needs and client requirements; the stated travel range is 25% to 100%.