SAP BTP Platform Engineer

BridgePhase•Chantilly, VA

3d•$130,000 - $170,000•Remote

About The Position

BridgePhase is seeking an experienced, self-driven SAP BTP Platform Engineer to operate, secure, and optimize enterprise cloud infrastructure and platform services in a FedRAMP-authorized Federal environment. The role is responsible for the reliability, availability, performance, and compliance of SAP Business Technology Platform (BTP) services, as well as platform governance, incident management, system upgrades, and operational improvements. The successful candidate will take ownership of complex platform environments, troubleshoot critical issues, collaborate across engineering and security teams, and support operational excellence in a highly regulated setting. This is a fully remote role requiring U.S. citizenship with no additional citizenship. Participation in an on-call rotation supporting production services is required. Responsibilities may evolve in response to customer and mission needs.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience.
At least 5 years of hands-on experience operating SAP BTP across multiple service categories and environments, or comparable large-scale enterprise cloud platforms.
Experience supporting cloud infrastructure and platform services in a FedRAMP-authorized or equivalent federally secured environment.
Experience managing highly scalable, enterprise-level, multi-tenant, microservices-based platforms and services.
Strong understanding of cloud-native architectures, including Cloud Foundry, Kubernetes fundamentals, and enterprise platform operations.
Experience managing platform security, identity and access management, configuration baselines, and compliance documentation.
Knowledge of SAP BTP security and identity services, including XSUAA, Identity Authentication Service (IAS), role collections, trust configurations, and access reviews.
Experience with enterprise IT Service Management (ITSM) processes, including incident management, change management, problem management, and change advisory board procedures.
Familiarity with ServiceNow or comparable enterprise service management tools.
Experience owning production services, managing SLAs, monitoring platform performance, and leading incident response and resolution.
Working knowledge of cloud networking concepts, including API routing, service endpoints, encryption in transit, and cloud connectivity.
Understanding of identity federation, OAuth 2.0, SAML, and zero-trust security principles in cloud environments.
Familiarity with cloud-native service operations, API governance, event-driven architectures, and service dependency management.
Experience implementing and maintaining monitoring, alerting, and observability solutions for platform availability and operational performance.
Strong troubleshooting and root cause analysis skills, including the ability to independently investigate complex platform configurations, service failures, and integration issues.
Experience supporting platform upgrades, patch management, release coordination, and production change-control processes.
Excellent written and verbal communication skills, including the ability to develop technical documentation, operational runbooks, and status reports.
Strong organizational and problem-solving skills; ability to manage competing priorities, respond effectively to critical incidents, and work independently in a fast-paced technical environment.
Ability to participate in an on-call rotation supporting production platform services.
Must be a U.S. citizen and hold only U.S. citizenship.

Nice To Haves

SAP BTP certifications, such as SAP Certified Associate in SAP Business Technology Platform or SAP Integration Suite.
Previous experience as a technical service owner, platform lead, or senior engineer responsible for enterprise platform operations.
Advanced experience administering and governing SAP BTP services in complex enterprise environments.
Experience supporting regulated Federal Government or national security environments with strict security and compliance requirements.
Strong understanding of federal cloud security frameworks, compliance controls, and operational governance practices.
Ability to mentor technical team members, lead operational improvements, and establish scalable platform management practices.

Responsibilities

Own day-to-day operations, reliability, availability, and performance of SAP BTP services across multiple environments in a FedRAMP-authorized cloud infrastructure.
Serve as a primary technical resource and escalation point for platform operations, ensuring service continuity, security, and compliance with federal requirements.
Maintain visibility into BTP services, subaccounts, directories, entitlements, global account configurations, and platform dependencies.
Establish and enforce operational standards, configuration baselines, change management procedures, and governance policies aligned with federal security and compliance requirements.
Monitor platform health, service availability, performance metrics, integration throughput, and error rates using approved monitoring and observability tools.
Manage SLAs, identify operational risks, and implement solutions to maintain reliability and minimize service disruptions.
Lead incident response, troubleshooting, and root cause analysis for platform outages, service degradations, and complex integration issues, coordinating remediation across technical teams.
Develop, maintain, and regularly validate business continuity and disaster recovery plans, operational runbooks, and incident response procedures for critical platform services.
Plan, coordinate, test, and execute platform upgrades, patches, and maintenance in alignment with SAP release schedules and federal change-control requirements.
Evaluate SAP security advisories, release notes, and patch updates to identify vulnerabilities, prioritize remediation, and maintain secure, compliant platform configurations.
Coordinate pre-production validation, regression testing, and deployment readiness for platform changes.
Operate and maintain platform extensions, including configuration, access controls, monitoring, performance, and compliance with approved security baselines.
Support cloud-native platform services and integrations involving Cloud Foundry, Kubernetes, APIs, identity management, and enterprise service dependencies.
Collaborate with Enterprise Architecture, ISSOs, Compliance, Engineering, and Business teams to align platform operations with technical and regulatory requirements.
Participate in change advisory boards, incident reviews, and operational governance activities; communicate service health, technical risks, upcoming upgrades, and compliance status to stakeholders.
Develop and maintain technical documentation, operational procedures, and best practices, and provide guidance and mentorship to other platform engineers.
Participate in an on-call rotation, respond to critical incidents, and ensure timely resolution of operational issues.

Benefits

Competitive compensation reflecting skills and impact.
Multiple bonus programs rewarding performance, company growth, and employee referrals.
Flexible PTO, with 20 days to use as needed.
Paid federal holidays.
Seven paid sick days.
100% paid parental leave.
401(k) with 6% match and no vesting period.
Medical, dental, and vision plans with low out-of-pocket costs.
Short- and long-term disability insurance and life insurance.
Pet insurance.
Annual professional development budget for training, certifications, and conferences.
Two paid community service days.
Social pod budget to connect with teammates wherever they live.