SAP AD Project Lead, Int. Paper

Infosys•Memphis, TN

2d•Hybrid

About The Position

In the assigned Job Role of Package Project Lead 2, your Area Of Responsibility will be as below: ⦁ Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders ⦁ Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives ⦁ Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes ⦁ Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables ⦁ Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency ⦁ Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities ⦁ Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective Your contribution to the team: ⦁ Demonstration of strategic mindset for delivering impactful, client-aligned projects ⦁ Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring ⦁ Problem-solving expertise and ability to steer project economics and delivery ⦁ Strong relationship with mid and senior level client stakeholders ⦁ Strong leadership abilities to foster team performance and growth ⦁ Commitment to cultivating a culture of learning and innovation Overview The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and exce

Requirements

Demonstration of strategic mindset for delivering impactful, client-aligned projects
Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring
Problem-solving expertise and ability to steer project economics and delivery
Strong relationship with mid and senior level client stakeholders
Strong leadership abilities to foster team performance and growth
Commitment to cultivating a culture of learning and innovation
Act as the primary point of contact and trusted advisor to the client's business and IT leadership.
Lead, manage, and motivate a distributed team of SAP functional and technical consultants, both onsite and offshore.
Oversee all aspects of the AMS program, including incident management, problem management, change management, and service request fulfillment.
Ensure all services are delivered within agreed-upon Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
Develop and maintain program governance, including regular status meetings, steering committee presentations, and performance reporting.
Manage the program budget, scope, and resource allocation effectively.
Cultivate and maintain strong, positive relationships with key client stakeholders at all levels of the organization.
Proactively identify and address client needs, challenges, and opportunities.
Present program performance, value, and strategic recommendations to the client on a regular basis.
Act as an escalation point for any high-priority issues and ensure timely resolution.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Oversee the day-to-day operations of the SAP AMS program, ensuring process adherence and quality delivery.
Drive a culture of operational excellence and continuous improvement within the team.
Manage the program's backlog and roadmap, prioritizing enhancements and new initiatives in alignment with client business objectives.
Ensure compliance with client's IT policies, change management procedures, and security protocols.
Facilitate knowledge transfer and training to team members and client personnel as needed.
Collaborate with the client to define and refine the long-term SAP roadmap.
Identify opportunities for program growth and new service offerings (e.g., RPA, S/4HANA migration, cloud integration).
Develop and present business cases for new initiatives or technologies that can provide value to the client.
Stay abreast of industry trends and new SAP technologies provide strategic guidance to the client.

Responsibilities

Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives
Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes
Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables
Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective
Act as the primary point of contact and trusted advisor to the client's business and IT leadership.
Lead, manage, and motivate a distributed team of SAP functional and technical consultants, both onsite and offshore.
Oversee all aspects of the AMS program, including incident management, problem management, change management, and service request fulfillment.
Ensure all services are delivered within agreed-upon Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
Develop and maintain program governance, including regular status meetings, steering committee presentations, and performance reporting.
Manage the program budget, scope, and resource allocation effectively.
Cultivate and maintain strong, positive relationships with key client stakeholders at all levels of the organization.
Proactively identify and address client needs, challenges, and opportunities.
Present program performance, value, and strategic recommendations to the client on a regular basis.
Act as an escalation point for any high-priority issues and ensure timely resolution.
Oversee the day-to-day operations of the SAP AMS program, ensuring process adherence and quality delivery.
Drive a culture of operational excellence and continuous improvement within the team.
Manage the program's backlog and roadmap, prioritizing enhancements and new initiatives in alignment with client business objectives.
Ensure compliance with client's IT policies, change management procedures, and security protocols.
Facilitate knowledge transfer and training to team members and client personnel as needed.
Collaborate with the client to define and refine the long-term SAP roadmap.
Identify opportunities for program growth and new service offerings (e.g., RPA, S/4HANA migration, cloud integration).
Develop and present business cases for new initiatives or technologies that can provide value to the client.
Stay abreast of industry trends and new SAP technologies provide strategic guidance to the client.