Samsung Experience Consultant

2020 CompaniesWest Palm Beach, FL
Onsite

About The Position

Samsung Electronics America (SEA) is seeking a Part-Time Retail Sales Associate for their Samsung Experience Team. This is an evergreen/pipeline role, and qualified candidates may be contacted as positions become available. 2020 Companies, an outsourced sales and marketing firm, hires, trains, and deploys individuals to represent brands like Samsung in Consumer Electronics. The role involves driving consumer sales of Samsung Electronic devices, including phones, tablets, and wearables, within a Best Buy retail store. The ideal candidate is passionate about technology, excels in sales and consumer electronics, is organized, a self-starter, and skilled in customer service and relationship building.

Requirements

  • High school diploma or equivalent required.
  • Six (6) months prior sales, retail, telecom or marketing experience preferred.
  • Demonstrated knowledge of products and services.
  • Excellent communications, presentation, interpersonal and problem-solving skills.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends and high demand retail holidays.
  • Ability to maintain customer confidentiality.

Responsibilities

  • Demonstrate, sell and promote Samsung products to customers in Best Buy.
  • Ensure that consumers have the latest and most relevant product information available when making a purchase decision.
  • Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing.
  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
  • Meet or exceed personal and store sales goals on a monthly basis.
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees.
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
  • Complete display resets upon request and during new product launches.
  • Complete daily reporting on sales performance and retail insights.

Benefits

  • Competitive, weekly pay
  • Hourly pay: $17.50
  • Next day pay on-demand with DailyPay
  • Paid training completed online, at home via computer or mobile device
  • Apparel provided
  • Company provided tablet or phone
  • Exciting work environment to showcase your customer service skills
  • Share and learn with ongoing training and development
  • Scheduled to work during high traffic times including weekends (required), weekdays and some holiday’s
  • Paid holidays
  • Long-term career pathing options
  • Personal development opportunities
  • Professional stretch assignments
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