Samsung Experience Consultant

2020 Companies•Springfield, OR

1d•Onsite

About The Position

Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA) with 2020 Companies, an outsourced sales and marketing firm. This role involves representing Samsung's brand to drive consumer sales of electronic devices like phones, tablets, and wearables. The ideal Samsung Experience Consultant (SEC) will work within a Best Buy retail store, demonstrating, selling, and promoting Samsung products. This includes ensuring customers receive the latest product information and building strong relationships with Best Buy associates and leadership through daily trainings, collaboration, and shared goals. The position seeks a motivated individual who excels in sales and consumer electronics, is well-organized, a self-starter, and passionate about customer service and relationship building.

Requirements

Regular and prompt attendance
Daily accurate reporting
Meet or exceed established monthly/weekly sales quota/goals
Customer/client satisfaction
High school diploma or equivalent required
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to work independently and manage multiple priorities in a fast-paced environment
Availability to work evenings, weekends and high demand retail holidays
Ability to maintain customer confidentiality

Nice To Haves

Six (6) months prior sales, retail, telecom or marketing experience preferred

Responsibilities

Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
Meet or exceed personal and store sales goals on a monthly basis
Provide excellent customer and client service through interaction with both customers and Best Buy employees
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
Complete display resets upon request and during new product launches
Complete daily reporting on sales performance and retail insights