Sampling Agent - With Room to Grow

US Cannalytics•Bethlehem, PA

6d•Onsite

About The Position

US Cannalytics is seeking a motivated, detail-oriented Sampling Agent to join our growing team in the medical cannabis industry. This position offers a unique opportunity for career advancement within a rapidly expanding laboratory organization. While the primary responsibility of this role is collecting compliance samples from licensed cannabis facilities throughout Pennsylvania, we are looking for individuals who demonstrate strong critical thinking, problem-solving abilities, exceptional customer service, and relationship-building skills. This position is ideal for someone who enjoys being on the road, interacting with clients, solving challenges in real time, and building long-term professional relationships. The Sampling Agent serves as a key representative of US Cannalytics in the field and plays an important role in maintaining client satisfaction while ensuring regulatory compliance. At US Cannalytics, we believe in promoting from within. Successful candidates who demonstrate leadership, initiative, strong communication skills, and a commitment to client success may have opportunities to expand their responsibilities and advance into positions focused on client relationship management, account support, and business growth. If you're looking for a position that offers more than a routine daily task list and provides a pathway for professional development, we'd love to hear from you.

Requirements

Must be at least 21 years old
Valid driver's license with a clean driving record
High school diploma or equivalent
Ability to meet PA state cannabis employment requirements
Reliable transportation
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Ability to think critically and make sound decisions in a fast-paced environment
Strong problem-solving abilities and adaptability
Comfort with frequent travel and extended time driving. Weekly overnight stays.

Nice To Haves

2+ years of customer service, client relations, or account management experience
Experience in cannabis, laboratory, inventory, logistics, or other regulated industries
Familiarity with aseptic technique or laboratory documentation practices
Demonstrated ability to build and maintain professional relationships
Experience handling client concerns and providing solutions

Responsibilities

Travel daily to licensed cannabis grower and processor facilities throughout Pennsylvania
Perform random and representative compliance sampling of cannabis and cannabis products
Follow strict aseptic techniques during sample collection to prevent contamination
Accurately complete chain-of-custody forms, manifests, and electronic documentation using Good Documentation Practices (GDP)
Ensure secure and compliant transportation of samples to the laboratory
Build and maintain positive professional relationships with clients
Serve as a trusted point of contact for clients during facility visits
Communicate effectively with clients and internal teams regarding scheduling, field observations, and operational needs
Demonstrate sound judgment and problem-solving skills when unexpected situations arise in the field
Assist with laboratory intake, accessioning, inventory tracking, and documentation
Maintain clean and organized sampling kits, laboratory spaces, and transport vehicles
Adhere to all company policies, laboratory procedures, and Pennsylvania cannabis regulations
Perform additional duties and special projects as assigned