Sample Support Specialist - 2nd Shift
About The Position
The Sample Support Specialist interprets and enters client samples into a computer system, manages large client projects, maintains client files, delivers rush samples, and serves as an information contact when samples arrive. The role requires accurate, efficient work with a high degree of quality and adherence to applicable GMP/GLP requirements, standard operating procedures, and safety precautions. This is a full-time, second-shift position scheduled Tuesday through Saturday, 4:00 p.m. to 12:30 a.m. Training is scheduled Monday through Friday on the first shift, 8:00 a.m. to 4:30 p.m. The position involves unpacking sample kits and coolers, coordinating sample registration and project activities, responding to incoming informational calls, and assisting with other departmental tasks as needed.
Requirements
- High school diploma or equivalent.
- Ability to lift up to 50 pounds frequently.
- Computer skills, including data entry.
- Professional working proficiency in English, including the ability to read, write, and speak in English.
- Authorization to work in the United States without restriction or sponsorship.
Nice To Haves
- At least 1 year of related laboratory experience.
- Ability to communicate effectively, both orally and in writing.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Ability to remain productive during high volumes of incoming samples.
- Ability to retain large amounts of information.
Responsibilities
- Apply GMP/GLP practices in areas of responsibility, as appropriate.
- Demonstrate and promote the company vision.
- Maintain regular attendance and punctuality.
- Interpret clients’ analytical requirements and enter sample information into the computer system, keeping current with technical center requirements.
- Manage client projects and serve as a liaison between the project manager and Sample Registration.
- Deliver rush samples to the appropriate technical centers.
- Maintain client files containing quotes, purchase orders, bottle orders, and incoming sample activity records.
- Handle incoming informational calls to the department.
- Read, understand, and follow standard operating procedures and safety precautions.
- Unpack sample kits and coolers received at the laboratory.
- Provide training assistance to new and current employees within the department.
- Assist throughout the department as needed, including labeling samples and filing paperwork.
- Conduct activities safely and efficiently.
- Perform other duties as assigned.
Benefits
- Comprehensive medical coverage.
- Life and disability insurance.
- 401(k) with company match.
- Paid holidays.
- Paid time off.
- Dental and vision options.
- Career development support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
