Sample Registration Clerk I - Micro

Eurofins•Des Moines, IA

13d•Onsite

About The Position

Eurofins is a global leader in bioanalytical testing with over 50,000 employees worldwide and 800 laboratories in 41 countries. The company has a strong history of growth and excellence over the past 30 years. This role is part of the Micro department and involves sample registration, client interaction, and ensuring efficient laboratory operations. The company fosters a meritocracy where employees are empowered, rewarded for success, and supported with career development.

Requirements

High School Diploma required
Type 45 words per minute
Excellent interpersonal and organizational skills.
Excellent communication skills.
Excellent attention to detail

Nice To Haves

Associate’s Degree in science preferred, or equivalent

Responsibilities

Receive samples for analysis and enters all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs)
Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing
Troubleshoot and assist others with troubleshooting Fresh Desk tickets to resolve customer issues
Perform sample verification and monitor test codes to determine the appropriateness for the matrix received
Ensure all work is completed as necessary when co-workers are absent.
Organize tasks in Sample Registration
Maintain cooperative working relationships with coworkers and other company employees
Assist in training of new staff in Sample Registration
Assist with maintaining/updating Sample Registration procedures, Work Instructions or flow charts.
Manage time in a manner that ensures a high degree of productivity.
Proficient in sample preparation
Strong understanding of sample flow and sample priorities to maximize productivity
Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
Conducts all activities in a safe and efficient manner
Performs other duties as assigned