Outpatient Registration Clerk
Great Plains Regional Medical Center•Elk City, OK
•Onsite
About The Position
The purpose of the Outpatient Registration Clerk is to obtain accurate information in a professional, respectful and timely manner from patients/guardians who are seeking service from Great Plains Regional Medical Center.
Requirements
- Accurate information gathering
- Professionalism
- Respectful demeanor
- Timeliness
- Ability to collect demographic information including SS#, DOB, NAME, ADDRESS, PHONE NUMBERS, EMPLOYMENTS WITH ADDRESS, NEXT OF KIN AND PERSON TO NOTIFY
- Ability to obtain copies of photo ID and insurance cards
- Ability to explain estimation sheets
- Ability to collect copays and estimations
- Ability to explain Advance Directives
- Ability to provide new Patients' Rights and Bill of Rights
- Ability to explain expected billing types
Responsibilities
- Perform a range of clerical duties that support the operations of the Business Office
- Acts as a Receptionist greeting and directing patients, visitors to the areas they are seeking
- Receiving and registering patients who are coming to our facility for Clinical, Same Day Surgery and Admissions services.
- Confirming the service the patient is expecting to receive
- When Registering the information is asked of the patient so they tell you the information you need based off their demographic: SS#, DOB, NAME, ADDRESS, PHONE NUMBERS, EMPLOYMENTS WITH ADDRESS, NEXT OF KIN AND PERSON TO NOTIFY
- Taking calls from other Departments to transfer or admit a patient
- Obtaining copies of photo id and insurance cards
- Same Day Surgery completing the Green Folders
- Admissions completing the Blue Folders
- If there is an Estimation sheet, explaining to the patient what it mean
- Collection of Copays and Estimations
- Explaining to the patient about an Advance Directive
- Giving Patients who have not been at facility for a year a new Patients’ Rights and Bill of Rights
- Explaining to a patient/guardian what type of bills to expect such as: If the patient is having a service performed in Radiology the bill will be for the facility charge, the actual service and another charge for the Radiologist to read the film
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
