Sample Registration Clerk I - Micro

Eurofins USA Food Testing•Des Moines, IA

12d•Onsite

About The Position

Eurofins is a global leader in bioanalytical testing, with over 50,000 employees and a network of 800 laboratories across 41 countries. This role is for a Sample Registration Clerk I in the Micro department, working Tuesday through Friday from 12pm to 8:30pm and Saturdays from 10am to 6:30pm. The position involves receiving samples, entering data into the computer system, interacting with technical staff, troubleshooting customer issues, performing sample verification, and ensuring all tasks are completed efficiently. The company emphasizes a meritocracy where employees are empowered and rewarded for success, offering opportunities for rapid advancement and personal development.

Requirements

High School Diploma required
Type 45 words per minute
Excellent interpersonal and organizational skills.
Excellent communication skills.
Excellent attention to detail

Nice To Haves

Associate’s Degree in science preferred, or equivalent

Responsibilities

Demonstrates and promotes the company vision
Regular attendance and punctuality
Receive samples for analysis and enters all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs)
Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing
Proficient in performing the duties of Sample Registration
Troubleshoot and assist others with troubleshooting Fresh Desk tickets to resolve customer issues
Perform sample verification and monitor test codes to determine the appropriateness for the matrix received
Ensure all work is completed as necessary when co-workers are absent.
Organize tasks in Sample Registration
Maintain cooperative working relationships with coworkers and other company employees
Assist in training of new staff in Sample Registration
Assist with maintaining/updating Sample Registration procedures, Work Instructions or flow charts.
Manage time in a manner that ensures a high degree of productivity.
Proficient in sample preparation
Strong understanding of sample flow and sample priorities to maximize productivity
Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
Proficient typing ability, accuracy, and speed
Conducts all activities in a safe and efficient manner
Performs other duties as assigned