Sample Coordinator
About The Position
Eurofins Drinking Water and Wastewater Central, is seeking a Sample Coordinator to join our team. The Sample Coordinator will oversee duties relating to receiving, logging in and routing samples to the appropriate laboratory, as well as providing outstanding customer support to assigned clients. This is a fast-paced environment where it is critical to be detail-oriented and accurate with data entered into our Laboratory Information Management System (LIMS). As a Sample Coordinator, the role will also provide technical and operational support to a specific laboratory field technicians while participating in daily logistical duties and is responsible for the management of quality and timely completion of sampling projects.
Requirements
- Education: High School Diploma
- Experience: 2+ years of Previous Customer Support Experience, Preferred 1-2 years of previous experience supporting sample management/logistics or previous laboratory experience
- Knowledge of computers, spreadsheets, and databases
- Logistics (traffic vs. timed deliveries)
- Good communication skills
- Strong organizational and time management skills
- Problem solving skills
- Optimization of courier routes
- Establish rapport and trust; foster high level communication and client support
Responsibilities
- Interaction with clients to ensure that all clients are treated with exceptional customer service
- Removal of samples from cooler to sort and fill out appropriate documentation regarding sample integrity
- Ensure all required documentation is thoroughly and completely filled out
- Learn to recognize short hold samples or those that will go out of hold in order to facilitate logging in and delivery of samples to the lab in an expeditious manner
- Learn the appropriate test codes for various matrices of samples
- Properly label samples and deliver those with short holding times or rush turnaround times
- Scan and extract Chains of Custody(COC) and internal Chains of Custody Record (COCR)
- Must adhere to all procedures, analytical and quality control protocols outlined in SOPs, the QA Manual and project specific requirements
- Entering data into LIMS (Laboratory Information Management System).
- Data confirmation.
- Coordinates additional job requests from Project Managers with 3rd-party courier service, and provides consultation regarding proper route adjustments to minimize delay and additional costs.
- Coordinating and communicating with other departments on project status and problem resolution.
- Managing timely delivery of bottle orders to clients.
- Managing bottle supply inventory.
Benefits
- comprehensive medical coverage
- life and disability insurance
- 401(k) with company match
- paid holidays
- paid time off
- dental and vision options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
