Salvage Supervisor

Goodwill of Central & Northern Arizona • Van Buren, AR

3d

About The Position

The Salvage Supervisor leads and directs the team responsible for Salvage and Dell operations for Goodwill of Central and Northern Arizona at the Retail Operations Center in Arizona and Maryland. The role assists with directing daily operations, leading the team, and driving short- and long-term business success. It maintains operating plans and budgets, builds relationships with customers, Team Members, shipping companies, salvage buyers, and community organizations, and supports compliance with company standards and applicable requirements. The supervisor is also responsible for team performance, staffing, compensation, and development, and contributes to company culture and change-management efforts.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience or equivalent work experience.
• At least 1 year of customer service experience.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficiency with Microsoft Office Suite.
• Valid driver's license and clean motor vehicle record.
• Ability to pass a background check and drug screen where applicable.

Responsibilities

• Maintain department operations plans to achieve targeted daily, monthly, quarterly, and yearly profit and revenue growth.
• Monitor and record product levels daily to meet sales budget targets.
• Manage payroll and operating costs within budget.
• Build and maintain strong relationships with customers and Team Members while upholding excellent customer service standards.
• Maintain ongoing relationships with shipping companies and salvage buyers.
• Partner with community businesses and organizations to promote the GCNA mission and serve as a Goodwill ambassador to the community.
• Make decisions regarding day-to-day operations within the defined work area.
• Ensure Team Members follow company security, health, and safety standards and procedures; support changes needed to meet statutory requirements and minimize risk.
• Immediately take action on or report unsafe conditions and potential hazards.
• Partner with support areas, including Asset Protection, Human Resources, Safety, and Finance, to advance business goals and ensure compliance with policies, procedures, and regulations.
• Build a high-performing team and manage Team Member performance, including coaching, discipline, performance improvement plans, annual reviews, staffing, compensation, and development.
• Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
• Play a critical role in company culture-change efforts and change-management processes.
• Perform other related duties as assigned.

Benefits

• Three medical plans.
• Employer-funded Health Reimbursement Account (HRA).
• Three dental plans.
• Vision plan.
• Traditional and Roth 401(k) plans.
• Employer-paid life insurance.
• Employee Assistance Program (EAP).
• Paid time off, including sick and vacation time.
• Paid holidays.
• No-cost career development, training, and education services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED