Salvage Supervisor

Goodwill of Central and Northern Arizona

4d

About The Position

Leads and directs the team responsible for Salvage and Dell operations for Goodwill of Central and Northern Arizona (GCNA) at the Retail Operations Center (ROC) in Arizona and Maryland. Assists with directing all aspects of daily operations, leading the team, and driving short- and long-term business success.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience or equivalent work experience.
• At least 1 year of customer service experience.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficiency with Microsoft Office Suite.
• Valid driver's license and clean motor vehicle record.
• Ability to pass a background check and drug screen where applicable.

Responsibilities

• Maintain department operations plans to achieve targeted growth in daily, monthly, quarterly, and yearly profit and revenue goals.
• Monitor and record product levels daily to achieve sales budget targets.
• Manage payroll and operating costs within budget.
• Build and maintain strong working relationships with customers and Team Members while upholding excellent customer service.
• Maintain ongoing relationships with shipping companies and salvage buyers.
• Partner with community businesses and organizations to promote the GCNA mission and serve as a Goodwill ambassador to the community.
• Make decisions relating to day-to-day operations within the defined work area.
• Ensure Team Members follow company security, health, and safety standards and procedures; address changes needed to meet statutory requirements and reduce risk; and immediately act on or report unsafe conditions and potential hazards.
• Partner with support areas such as Asset Protection, Human Resources, Safety, and Finance to support business goals and compliance with applicable policies, procedures, and regulations.
• Build a high-performing team.
• Manage Team Member performance, including coaching, discipline, performance improvement plans, annual reviews, staffing, compensation, and development.
• Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
• Help drive company culture change efforts and change management processes.
• Perform other related duties as assigned.

Benefits

• Three medical plans.
• Employer-funded Health Reimbursement Account (HRA).
• Three dental plans.
• Vision plan.
• Traditional and Roth 401(k) plans.
• Employer-paid life insurance.
• Employee Assistance Program (EAP).
• Paid time off, including sick and vacation time.
• Paid holidays.
• No-cost career development, training, and education services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED