Salon Client Relations Coordinator / Shift Lead / Key Holder

Drybar Shops•Richmond, VA
•$16 - $20•Onsite

About The Position

Drybar focuses on one thing and does it best — blowouts. We’re seeking a confident Salon Client Relations Coordinator to lead daily operations, elevate the guest experience, and inspire the front desk team. Hiring for Schedule: Mon 9am-5pm, Tues 7am-3pm, Wed OFF, Thurs OFF, Fri 7am-3pm, Sat 7am-3pm, Sun 9am-5pm

Requirements

  • 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership
  • 21+ and eligible to serve as ABC Manager (Virginia requirement)
  • Strong communication, organization, and leadership skills
  • Reliable, proactive, and positive attitude

Responsibilities

  • Lead front desk operations and ensure exceptional client service
  • Support and coach team members
  • Manage supplies and product organization
  • Drive membership and retail sales
  • Coordinate group events and social media content
  • Open and close the salon as a key holder

Benefits

  • Medical benefits
  • Free monthly blowouts + retail discounts
  • Commission on membership sales
  • Growth opportunities and ongoing training
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