Salesperson

Advance Auto Parts•Wallace, NC

About The Position

The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, the ability to source parts from stores, hubs, PDQ, and external suppliers, and in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. The Salesperson provides a strong sales and service experience for DIY customers, supports store sales goals, performs services such as battery testing and installation and wiper installation, and helps maintain product, operational, inventory, and cleanliness standards. The role may also involve delivering parts to customers. The work is usually indoors, with occasional outdoor work and exposure to weather. Employees may encounter moving mechanical parts, high or precarious places, chemicals, electrical-shock risks, explosives, and vibration. The noise level is usually moderate.

Requirements

  • Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Have basic driving and navigation ability.
  • Be able to use a delivery board system.
  • Be able to locate and stock parts.
  • Have safety knowledge and skills.
  • Be able to operate inventory systems, store equipment, POS systems, and parts lookup systems.
  • Have parts and automotive system knowledge and skills.
  • Be able to use testing and diagnostic equipment for DIY service.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

  • Fleet safety certification.
  • Spanish language ability.

Responsibilities

  • Provide an excellent selling experience during DIY customer visits and phone calls.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services, including battery installation and testing and wiper installation.
  • Maintain store product and operational standards.
  • Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking and back stock.
  • Safely deliver parts to customers as needed.
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