Salesperson

Advance Stores Company•Lake Charles, LA

About The Position

An entry-level sales position that supports the do-it-yourself (DIY) business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, and the ability to source products from stores, hubs, PDQ, and external suppliers. It also requires in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. The Salesperson serves DIY customers in person and by phone, supports store sales goals, provides basic DIY services, maintains product and operational standards, and performs inventory and stocking tasks. The role may also include delivering parts to customers as needed. The job is primarily performed indoors, with occasional outdoor work in varying weather while installing batteries or wiper blades. Employees may also encounter moving mechanical parts, elevated or precarious locations, hazardous chemicals, electrical-shock risks, explosives, and vibration. The noise level is usually moderate.

Requirements

  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Have basic driving and navigation ability.
  • Be able to use a delivery board system.
  • Be able to locate and stock parts.
  • Have safety knowledge and skills.
  • Be able to operate inventory systems and store equipment, POS and parts lookup systems, and testing and diagnostic equipment for DIY services.
  • Meet the physical demands of the role, with or without reasonable accommodation, including walking or standing; talking and hearing; using hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Have close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Spanish language skills.
  • Fleet safety certification.
  • Basic automotive system and parts knowledge.

Responsibilities

  • Provide an excellent selling experience during DIY customer visits and phone calls.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services such as battery installation and testing, and wiper installation.
  • Maintain store product and operational standards.
  • Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking and back stock.
  • Safely deliver parts to customers as needed.
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