Salesperson
About The Position
This is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, store inventory and maintenance processes, and the ability to source products from stores, hubs, PDQ, and external suppliers. The position may be part-time or full-time; fleet safety certification is preferred. The Salesperson provides customer service and sales assistance in person and by phone, helps meet individual and store sales goals, and performs DIY services such as battery installation and testing and wiper installation. The role also maintains store product and operational standards and handles inventory tasks, stocking, store cleanliness, and safe parts deliveries as needed. The role involves working inside most of the time, with occasional outdoor work in various weather conditions. Employees may also be exposed occasionally to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. The work environment is usually moderately noisy. Physical duties include predominantly walking or standing, handling and reaching, climbing or balancing, and bending, kneeling, crouching, or crawling. The employee must frequently lift or move up to 50 pounds and occasionally up to 100 pounds.
Requirements
- Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
- Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Be able to work an assortment of days, evenings, and weekends as needed.
- Have basic driving and navigation ability.
- Be able to use a delivery board system.
- Be able to locate and stock parts.
- Have safety knowledge and skills.
- Be able to operate inventory systems and store equipment.
- Have parts and automotive-system knowledge and skills.
- Be able to operate POS and parts lookup systems.
- Be skilled in using testing and diagnostic equipment for DIY service.
- Meet the described physical demands, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Nice To Haves
- Fleet safety certification.
- Spanish language skills.
Responsibilities
- Provide an excellent selling experience during DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales goals.
- Provide DIY services, including battery installation and testing and wiper installation.
- Maintain store product and operational standards.
- Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
