Salesperson

Advance Stores Company•Benton, AR

About The Position

The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires knowledge of store systems, basic automotive systems and parts, methods for sourcing parts from stores, hubs, PDQ, and external suppliers, and in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. The Salesperson serves DIY customers in person and by phone, works toward personal and store sales goals, and provides services such as battery installation and testing and wiper installation. The role also helps maintain product and operational standards and handles inventory tasks, stocking, store cleanliness, and parts deliveries as needed. The employee predominantly walks or stands and may need to lift or move up to 50 pounds frequently and up to 100 pounds occasionally. Work is usually indoors, with occasional outdoor tasks and exposure to weather, mechanical parts, chemicals, electrical hazards, explosives, vibration, and other conditions described below.

Requirements

  • 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Basic driving and navigation ability.
  • Ability to use a delivery board system and locate and stock parts.
  • Safety knowledge and skills.
  • Ability to operate inventory systems, store equipment, POS systems, parts lookup systems, and testing and diagnostic equipment for DIY services.
  • Knowledge of parts and automotive systems.

Nice To Haves

  • Fleet safety certification preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Provide an excellent selling experience during DIY customer visits and phone calls.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services, including battery installation and testing, and wiper installation.
  • Maintain store product and operational standards.
  • Perform inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock.
  • Safely deliver parts to customers as needed.
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