Salesperson

Advance Stores Company•Point Pleasant, WV

About The Position

An entry-level sales position supporting the do-it-yourself (DIY) business and helping achieve sales and service objectives. The role requires knowledge of store systems, basic automotive systems and parts, store inventory and maintenance processes, and the ability to source parts from stores, hubs, PDQ, and external suppliers. The position may be part-time or full-time. Fleet safety certification is preferred. The Salesperson serves DIY customers in person and by phone, supports sales goals, performs DIY services such as battery testing and installation and wiper installation, and maintains store product, operational, inventory, and cleanliness standards. The role may also include stocking and safely delivering parts to customers. The employee predominantly walks or stands and must be able to perform the listed physical activities and lifting requirements, with or without reasonable accommodation. Work is usually indoors, with occasional outdoor work and exposure to the conditions and hazards described in the posting. The noise level is usually moderate.

Requirements

  • Two to three years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Perform basic arithmetic accurately using whole numbers, fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Basic driving and navigation ability.
  • Ability to use a delivery board system, locate and stock parts, and operate inventory systems, store equipment, point-of-sale systems, parts lookup systems, and testing and diagnostic equipment.
  • Knowledge of safety, parts, and automotive systems.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

  • Spanish language ability.
  • Fleet safety certification.

Responsibilities

  • Provide an excellent sales experience to DIY customers in person and by phone.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services, including battery installation and testing and wiper installation.
  • Maintain store product and operational standards.
  • Perform inventory processes, including truck put-away, shootouts, cycle counts, and back-stock activities.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Stock merchandise, including truck deliveries and back stock.
  • Safely deliver parts to customers as needed.
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