Salesperson

Advance Auto Parts•Clinton, CT

4d•$17 - $18

About The Position

The Salesperson is an entry-level sales position that supports the do-it-yourself (DIY) business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, the ability to source parts from stores, hubs, PDQ, and external suppliers, and in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. The position serves DIY customers in person and by phone, works toward personal and store sales goals, provides DIY services such as battery installation and testing and wiper installation, maintains product and operational standards, and handles inventory processes. Other work includes store cleaning and stocking, and safely delivering parts to customers as needed. The role requires basic driving and navigation ability; familiarity with delivery board, inventory, point-of-sale, parts lookup, and diagnostic systems and equipment; friendly communication; safety skills; and automotive and parts knowledge. Applicants should have 2–3 years of successful sales experience in a diverse retail environment providing superior customer experiences. Employees must be available for an assortment of days, evenings, and weekends as needed. Work is usually performed indoors, with occasional outdoor work in varying weather conditions, including during battery and wiper installation. Employees may also occasionally encounter moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. The noise level is usually moderate. The position involves predominantly walking or standing and may require lifting up to 50 pounds frequently and up to 100 pounds occasionally.

Requirements

2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including whole numbers, common fractions, and decimals.
Work an assortment of days, evenings, and weekends as needed.
Have basic driving and navigation ability.
Be able to use a delivery board system.
Be able to locate and stock parts.
Have safety knowledge and skills.
Be able to operate inventory systems and store equipment.
Have parts and automotive system knowledge and skills.
Be able to operate POS and parts lookup systems.
Be able to use testing and diagnostic equipment for DIY service.
Meet the physical demands of the job, including walking or standing; handling, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Have the vision abilities needed for the work, including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Fleet safety certification.
Spanish language ability.

Responsibilities

Provide an excellent selling experience during DIY customer visits and phone calls.
Achieve personal sales goals and help the store achieve its sales goals.
Provide DIY services, including battery installation and testing and wiper installation.
Maintain store product and operational standards.
Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking and back stock.
Safely deliver parts to customers as needed.