About The Position

This full-time, fully remote role strengthens the systems and analytics behind a growing revenue organisation. The specialist works closely with sales operations leadership to improve CRM processes, pipeline visibility, forecasting, reporting, and analytical decision-making. The role combines operational judgement with hands-on analysis and translating complex data into clear recommendations for business stakeholders. The work includes CRM administration and optimisation, pipeline management and forecasting, business intelligence and performance reporting, data analysis and modelling, and cross-functional business support. The position collaborates with sales, marketing, customer success, recruitment, and business operations teams as relevant. Responsibilities and analytical priorities may evolve as revenue systems and business needs develop. The opportunity is available through 24-MAG LLC, which connects experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. Applicants' information may be processed for recruitment and opportunity matching in accordance with the company's Privacy Policy.

Requirements

  • 2–4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related role.
  • Hands-on experience administering or optimising a modern CRM platform.
  • Advanced Excel or Google Sheets skills.
  • Strong understanding of pipeline management, forecasting, and sales performance metrics.
  • Ability to connect operational and analytical metrics to revenue outcomes.
  • Strong business judgement and problem-solving ability.
  • Excellent written and verbal communication skills.
  • Comfort operating effectively in fast-moving environments with evolving priorities.

Nice To Haves

  • Strong HubSpot experience is preferred; advanced HubSpot proficiency or certification is advantageous.
  • Experience with SQL and/or business intelligence tools such as Tableau, Looker, or Power BI is strongly preferred.
  • Experience with predictive analytics, statistical modelling, quotas, incentives, or KPI analysis is beneficial.
  • Exposure to analytics across Marketing, Customer Success, Recruitment, or broader Business Operations is a plus.

Responsibilities

  • Support and improve day-to-day CRM operations, data hygiene, consistency, workflows, automations, and reporting structures.
  • Provide operational support to CRM users and revenue teams, and help improve adoption of new CRM processes, pipelines, and tools.
  • Maintain pipeline quality across sales stages and reporting periods.
  • Support weekly, monthly, and quarterly forecasting; analyse historical performance and predictive signals to improve forecast quality.
  • Identify gaps, risks, and inconsistencies in revenue pipelines and help establish scalable forecasting and pipeline-management processes.
  • Build and enhance dashboards covering pipeline health, conversion, seller productivity, and quota attainment.
  • Develop performance reporting for sales leadership and cross-functional stakeholders, monitor revenue and operational metrics, and improve visibility into sales trends and business performance.
  • Analyse sales trends, funnels, conversion rates, and cohort performance; identify growth opportunities, operational bottlenecks, and performance gaps.
  • Support forecasting models using historical data and predictive indicators, and perform ad hoc analysis across incentives, lead generation, KPIs, and recruitment funnels.
  • Use quantitative analysis to support business decisions and translate complex data into accessible insights and recommendations.
  • Partner with sales, marketing, customer success, recruitment, and business operations teams where relevant.
  • Present analytical findings effectively to technical and non-technical stakeholders and support implementation of sales technologies and operating processes.
  • Work independently on ambiguous analytical problems without predefined solutions.
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