Salesforce Test Lead

Accenture•Los Angeles, MS

About The Position

Accenture is seeking a Salesforce Test Lead to lead quality engineering and testing for complex, enterprise-scale Salesforce implementations. The role owns end-to-end test strategy, planning, estimation, execution, defect management, and release readiness, while guiding testing across Salesforce releases and integrations with enterprise and legacy platforms. The Test Lead will establish quality standards, reusable test frameworks, metrics, traceability, automation coverage, dashboards, and release quality gates. The role combines hands-on technical leadership with UAT planning, risk assessment, release recommendations, mentoring, and leadership of distributed onshore/offshore teams. It also champions continuous improvement and AI-assisted testing, and works with delivery leadership to integrate quality engineering throughout the SDLC. Accenture is a global professional services company. The posting describes a market-competitive benefits package, with salary ranges varying by listed U.S. location. Applicants for U.S. employment must have work authorization that does not now or in the future require visa sponsorship.

Requirements

At least 7 years of experience in Quality Engineering, Software Testing, or Test Automation.
At least 5 years of hands-on Salesforce testing experience across large-scale implementations.
At least 3 years leading Salesforce QA/testing teams and owning test strategy and release quality.
At least 3 years of test automation experience using Selenium, Playwright, Cypress, Cucumber, or comparable automation frameworks.
At least 3 years of API, integration, and end-to-end testing experience across enterprise platforms.
Bachelor’s degree or equivalent, defined as a minimum of 12 years of work experience. For an associate degree, at least 6 years of work experience is required.
Applicants for U.S. employment must have work authorization that does not now or in the future require sponsorship of a visa.

Nice To Haves

Experience implementing cloud computing projects and a well-rounded understanding of functional and technical aspects of SaaS/digital engagement.
Experience leading teams and building, managing, and fostering a team-oriented environment.
Knowledge of financial services, including banking and insurance, and ability to apply it to solution architecture.
Exceptional communication and presentation skills.
Customer orientation and ability to build client relationships.
Desire to work in a dynamic environment and contribute creatively within a team.
Ability to work creatively and analytically in a problem-solving environment.
Desire to work in an information systems environment.
Excellent written and oral communication and interpersonal skills.
Excellent leadership and management skills.

Responsibilities

Lead end-to-end Salesforce quality engineering and testing across complex, enterprise-scale implementations.
Own test strategy, planning, estimation, execution, defect management, and release readiness.
Drive functional, regression, system integration, end-to-end, UAT, smoke, API, and data-validation testing across Salesforce releases.
Build and scale test automation using tools such as Selenium, Playwright, Cypress, Cucumber, Postman, and API automation frameworks to reduce manual regression effort and accelerate releases.
Validate Salesforce configuration and customization, including Flows, Apex/Triggers, integrations, security/access, data migration, and complex business workflows.
Lead testing of integrations among Salesforce, APIs, middleware, databases, and enterprise or legacy platforms, with focus on end-to-end data integrity.
Establish quality metrics, requirements traceability, automation coverage, defect trends, dashboards, and release quality gates.
Lead defect triage and work with Product Owners, Business Analysts, Salesforce Architects, Developers, DevOps teams, and business stakeholders to resolve issues.
Define and enforce QA standards, reusable frameworks, test assets, and automation best practices across delivery teams.
Provide hands-on leadership for UAT planning and execution so business-critical scenarios are validated before production deployment.
Assess testing risks, identify coverage gaps, and provide go/no-go recommendations for production releases.
Mentor QA engineers and test analysts and provide day-to-day leadership to distributed onshore/offshore testing teams.
Champion continuous improvement and AI-assisted testing, including test-case creation, automation development, regression execution, and defect analysis.
Partner with delivery leadership to integrate quality engineering into the SDLC rather than treating it as a downstream activity.