Salesforce Technical Project Manager

Cynet Systems•Frisco, TX

About The Position

The Salesforce Technical Project Manager (TPM) leads the planning, execution, and delivery of Salesforce transformation initiatives. The role combines project management capabilities with Salesforce platform knowledge to drive business outcomes, manage cross-functional teams, and deliver implementations involving Salesforce Sales Cloud, Service Cloud, Experience Cloud, and related ecosystem solutions. The TPM manages projects from initiation through deployment and hypercare, coordinating technical and business teams and overseeing schedules, budgets, risks, dependencies, and resources. The role also supports Agile delivery, integrations, governance, testing, deployment planning, change management, and user adoption.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
8+ years of IT experience, including 4+ years managing Salesforce projects or programs.
Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
Experience managing Agile/Scrum delivery models.
Understanding of Salesforce architecture, customization, workflows, Flows, Lightning components, and integrations.
Experience with project management tools such as Jira, Azure DevOps, or ServiceNow.
Strong stakeholder management, communication, and leadership skills.
Ability to manage multiple projects and priorities in a fast-paced environment.

Nice To Haves

Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant certification.
PMP, PRINCE2, Scrum Master, or SAFe certification.
Experience working with global delivery teams and client-facing engagements.
Exposure to DevOps tools such as Copado, Gearset, or Git-based deployment frameworks.
Experience with Salesforce AI (Einstein), Agentforce, CPQ, Revenue Cloud, MuleSoft, Data Cloud, or Marketing Cloud.

Responsibilities

Lead end-to-end delivery of Salesforce projects from initiation through deployment and hypercare.
Collaborate with business stakeholders to define requirements, scope, timelines, and success metrics.
Manage project schedules, budgets, risks, dependencies, and resource allocation.
Coordinate Salesforce Architects, Administrators, Developers, QA teams, and business users.
Facilitate Agile ceremonies, sprint planning, backlog grooming, and release management.
Drive technical discussions and solution reviews to ensure alignment with business objectives.
Oversee integrations between Salesforce and enterprise applications using APIs, middleware, and third-party tools.
Monitor project health and provide regular status updates to leadership and stakeholders.
Ensure adherence to governance, security, compliance, and Salesforce best practices.
Support UAT, deployment planning, change management, and user adoption activities.