Salesforce Solution Architect

The Greenbrier Companies • Lake Oswego, OR

2d • Hybrid

About The Position

The Salesforce Solution Architect will lead the design of scalable, secure, and well-integrated solutions across our Salesforce platform in a hybrid Microsoft–Salesforce enterprise environment. This role translates business priorities into end-to-end solution designs across Salesforce and adjacent platforms, including Microsoft 365, Azure, Dataverse, ERP, and other systems of record. The architect will help evolve the platform in ways that improve business agility, maintain architectural integrity, and enable responsible AI adoption.
This is a hands-on architecture leadership role requiring practical implementation depth, not just oversight. Will bring strong Salesforce development experience and can translate architecture into working solutions and proof-of-concept prototypes when needed.
Will set design direction, define technical standards, guide integration patterns, and serve as a trusted advisor to delivery teams, product owners, and executive stakeholders.

Requirements

• 7+ years of IT experience, including 4+ years designing or architecting Salesforce solutions.
• Strong hands-on Salesforce development experience including Apex, Lightning Web Components, Flow, integrations, and deployment practices.
• Proven ability to move from architecture concept to implemented solution through prototyping and proof-of-concept work.
• Strong Salesforce platform expertise including data modeling, security/sharing, Flow, Apex, LWC, and REST/SOAP/Bulk/Streaming APIs.
• Experience designing integrations using API-led, middleware-enabled, or event-driven architectures.
• Understanding of enterprise integration tools such as MuleSoft, Azure API Management, or Azure Integration Services.
• Experience producing architecture documentation and leading technical design reviews.
• Ability to balance architecture quality with delivery timelines, cost, and operational supportability.
• Strong written and verbal communication skills, including executive-level communication.

Nice To Haves

• Experience in hybrid Microsoft–Salesforce environments (Microsoft 365, Azure, Dataverse, etc.).
• Familiarity with AI platforms including Salesforce Einstein, Agentforce, Copilot Studio, Power Platform AI, Azure OpenAI, or Claude.
• Hands-on experience applying AI tools in development, automation, or prototyping contexts.
• Experience designing AI-assisted or agentic systems with governance, auditability, and safe access controls.
• Familiarity with API governance, service catalogs, or developer-facing API discovery models.
• Experience with modern Salesforce delivery practices (CI/CD, source-driven development, automated testing, release governance).
• Experience in large-scale, regulated, or highly integrated enterprise environments.
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Path toward Salesforce Technical Architect (highly desirable)
• Salesforce Certified Integration Architect
• Salesforce Certified Data Architect
• Salesforce Certified Identity and Access Management Architect
• Microsoft Azure or other relevant cloud certifications

Responsibilities

• Design end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and related capabilities aligned with enterprise architecture standards.
• Apply hands-on implementation experience across Apex, Lightning Web Components, Flow, integrations, and deployment patterns.
• Define data models, object relationships, security and sharing models, and automation strategies using appropriate declarative and programmatic tools.
• Make and document architecture decisions including build vs buy, configure vs customize, and declarative vs code trade-offs.
• Develop prototypes and proof-of-concepts to validate technical and integration approaches, UX assumptions, and AI-enabled capabilities.
• Produce architecture artifacts such as solution design documents, data flows, sequence diagrams, integration specifications, and technical decision records.
• Architect integrations between Salesforce and enterprise systems including Microsoft 365, Azure, Dataverse, ERP platforms, and systems of record.
• Define API and service design standards for consistent consumption across developers, integrations, automation, and AI solutions.
• Establish integration patterns (synchronous, asynchronous, batch) and evaluate middleware or orchestration tools with focus on resilience and cost.
• Design integration boundaries that reduce coupling and simplify system evolution.
• Design AI-enabled capabilities using Salesforce tools (Agentforce, Einstein) and ensure interoperability with Microsoft AI ecosystems (Copilot Studio, Power Platform, Azure OpenAI).
• Apply experience with external AI tools (e.g., Azure OpenAI, GitHub Copilot, Claude, or similar) in solution design.
• Define safe and controlled interaction patterns for AI agents, including access to trusted data and API boundaries.
• Partner with security and compliance teams to define AI governance guardrails including data exposure, identity, auditability, and prompt risk controls.
• Evaluate emerging AI tools and define practical engineering standards for responsible adoption.
• Define and enforce platform standards including environment strategy, release processes, naming conventions, and technical debt management.
• Embed security principles such as least privilege, identity and access management, and data protection into all designs.
• Lead architecture and design reviews across Salesforce development, integrations, and automated testing.
• Monitor platform health considerations including API usage, licensing impact, and long-term supportability.
• Partner with business stakeholders, product owners, delivery leads, and enterprise architects to translate strategy into solution roadmaps.
• Communicate architecture decisions, trade-offs, and risks to technical and executive audiences.
• Mentor developers, administrators, and emerging architects to improve overall technical maturity.
• Promote delivery approaches that balance platform health with incremental business value delivery.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed