Salesforce Solution Architect

Capgemini•Bellevue, WA

1d•$82,082 - $193,440•Onsite

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are looking for a Salesforce Solution Architect focused on Service cloud to join our DCX team.

Requirements

At least 5 years of Salesforce implementation experience as a Solutions Architect
Salesforce certifications (Service Cloud, Experience Cloud)

Responsibilities

Solution Architect responsible for Service Cloud capabilities
Overall accountability of the Salesforce architecture which should include, but not limited to, the data model, security, environment, DevOps, integrations, analytics, and product roadmap updates
Lead (where applicable) and participant in Salesforce and wider Technology governance groups, demonstrating leadership in Salesforce solution design, technical design, and quality assurance
Lead all high level technical design for all organisation Salesforce changes and enhancements, adhering to our standards, principles and architectural principles.
Produce high quality documentation and oversee low level technical design
Design and be responsible for the implementation of scalable, high performing solutions in Salesforce, considering when a third party solution may be better suited
Responsible for creating High Level Designs and documentation based on business requirements for Service and Support. May also involve export control data as well as Revenue Cloud potential