Salesforce Solution Architect

Capgemini • Seattle, WA

4d

About The Position

We are seeking an experienced Salesforce Solution Architect with deep expertise in Service Cloud capabilities to lead the design and implementation of scalable, high-performing Salesforce solutions. This role will be responsible for defining the overall Salesforce architecture, ensuring alignment with business objectives, and driving technical excellence across all Salesforce initiatives.

Requirements

• Minimum 5 years of Salesforce implementation experience as a Solution Architect.
• Proven expertise in Salesforce Service Cloud and related capabilities.
• Strong understanding of Salesforce architecture components, including data modeling, security, integrations, and DevOps.
• Experience leading technical design and governance processes.
• Salesforce Certifications: Service Cloud, Experience Cloud (required).
• Excellent communication and documentation skills.

Nice To Haves

• Experience with Revenue Cloud and handling sensitive data (e.g., export control).
• Familiarity with analytics tools and integration frameworks.

Responsibilities

• Lead the design and implementation of scalable, high-performing Salesforce solutions.
• Define the overall Salesforce architecture.
• Ensure alignment with business objectives.
• Drive technical excellence across all Salesforce initiatives.

Benefits

• Paid time off based on employee grade (A-F), depending on grade: Vacation: 12-25 days
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed