Salesforce Solution Architect, Commerce (B2B)

NeuraFlash, Part of Accenture
Hybrid

About The Position

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. NeuraFlash, Part of Accenture, was selected as the only partner for the private beta of Salesforce's Agentforce and has since become Salesforce’s #1 partner for Agentforce. This role is for a talented B2B Commerce Solution Architect to join the Revenue Solutions team, playing a pivotal role in the successful end-to-end implementation of Salesforce Revenue Management projects. The architect will combine technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with client business requirements, and create reusable assets. This involves leveraging B2B Commerce technologies within Salesforce to streamline operational processes and deliver impactful solutions. The team is committed to building a best-in-class organization, offering opportunities to contribute meaningfully while collaborating with colleagues, innovative clients, and partners like Salesforce and AI teams.

Requirements

  • A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds
  • Understanding of B2B Commerce Einstein Features & Capabilities
  • Understanding B2B Commerce Extensions framework
  • Understanding on B2B Commerce APIs and Connect APIs
  • Understanding of cross cloud use cases ( B2B, D2C, Loyalty, Revenue, Marketing)
  • Understanding of Salesforce OMS
  • Familiarity with platform authentication patterns (SAML, SSO, OAuth)
  • Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
  • Experience with test-driven development
  • Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)
  • Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
  • Familiarity with Apex and Omniscript
  • Expertise in Salesforce reporting, dashboards, and sales performance analytics
  • Excellent communication and presentation skills for a variety of audiences and situations
  • Confident, self-assured, team-player, ambitious and driven
  • Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
  • Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents

Responsibilities

  • Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives
  • Own end-to-end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long-term scalability
  • Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements
  • Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency
  • Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences
  • Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams
  • Translate business requirements into scalable technical solutions and guide development teams on implementation approach
  • Lead technical design reviews and ensure adherence to architectural standards and best practices
  • Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
  • Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements
  • Define data architecture and modeling strategies to support customizations and integrations
  • Identify and proactively mitigate technical risks, ensuring successful project delivery
  • Partner cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives
  • Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives
  • Travel up to 25% for customer engagements and internal events
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