Salesforce Senior Solution Consultant: Business Analyst

Guidehouse • San Antonio, TX

6d • $106,000 - $176,000

About The Position

The Salesforce Senior Solution Consultant is a dual-impact leader across presales and delivery, shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor. The role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes.

The consultant reviews and corrects project and program direction, approaches, and artifacts so programs stay on track and solutions remain extendable and maintainable. The role drives program vision and advises on strategies for technologies including Salesforce, while contributing to consulting-practice initiatives and the community’s knowledge base. It also guides customers and colleagues in deploying emerging technologies to increase business value.

The position requires strong communication, presentation, listening, teaching, and problem-solving capabilities. The consultant leads discovery, defines business requirements, writes user stories, creates detailed system and functional designs, documents processes, and recommends improved future-state processes and system designs. They translate current-state complexity into target-state architecture, address capability gaps, manage risks through resolution, and help customers achieve business and mission outcomes. Public-sector digital transformation, application design and development, and serving as a trusted client advisor are also part of the role.

The role requires U.S. citizenship and the ability to obtain and maintain a Federal or DoD SECRET security clearance. Travel is listed as up to 10%, with a note that the selected candidate may travel up to 25%. The annual salary range is $106,000–$176,000, with compensation dependent on factors including skills, experience, training, security clearances, licensure, certifications, and organizational needs.

Requirements

• Minimum of five years of professional experience.
• Bachelor’s degree; relevant experience may be substituted for formal education or an advanced degree.
• U.S. citizenship is contractually required.
• Ability to obtain and maintain a Federal or DoD SECRET security clearance.
• Expertise in Salesforce configuration and architectural strategy.
• Experience leading discovery sessions, defining business requirements, writing user stories, and producing detailed system and functional designs.
• Experience documenting business processes and wire-framing system designs using process-flow diagram tools, UML, sequence diagrams, or similar methods.
• Strong presentation skills and the ability to clearly articulate a point of view and its rationale to varied stakeholders.
• Strong written and verbal communication skills.
• Ability to develop materials appropriate for the audience.
• Strong listening skills and ability to connect with people in diverse roles.
• Resourcefulness, innovative thinking, and problem-solving ability.
• Experience in public-sector digital transformation initiatives.
• Ability to convey and convince customers of best practices at various levels within a large organization.
• Application design and development background.
• Ability to teach complex concepts and think creatively and prescriptively across client organizational levels.

Nice To Haves

• Active SECRET or higher-level security clearance.
• Hands-on experience with Public Sector Solutions (Agentforce Public Sector).
• Hands-on experience with Omni Studio.

Responsibilities

• Shape, scope, and align complex presales and delivery engagements for federal customers.
• Drive architectural strategy from initial solutioning through execution to support measurable outcomes.
• Review and correct project or program direction, approaches, and key artifacts to keep programs on track and solutions maintainable and extendable.
• Drive program vision and advise on project and program strategies for technologies including Salesforce.
• Identify and lead strategic initiatives to grow the consulting practice and contribute to the community’s knowledge base and expertise.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that increase business value.
• Collaborate across client organizational levels and teach complex concepts using clear communication and creative, prescriptive thinking.
• Identify and proactively manage risk areas, following issues through to resolution.
• Translate current-state complexity into target-state designs, close capability gaps, and deliver solutions supporting business and mission outcomes.
• Lead discovery sessions, define business requirements, write user stories, and provide detailed system and functional designs.
• Document business processes and wire-frame system designs using process-flow diagram tools, UML, sequence diagrams, or similar methods.
• Recommend future-state process improvements and system designs.
• Present a point of view and its rationale to a variety of stakeholders; develop materials appropriate to the audience.
• Serve as a trusted advisor to the client.
• Convey and advocate best practices to customers at various levels within a large organization.

Benefits

• Medical, prescription, dental, and vision insurance
• Personal and family sick time
• Company-paid holidays
• Possible discretionary variable incentive bonus
• Parental leave
• Adoption assistance
• 401(k) retirement plan
• Basic and supplemental life insurance
• Health Savings Account
• Dental, vision, and dependent-care Flexible Spending Accounts
• Short-term and long-term disability
• Student loan paydown
• Tuition reimbursement
• Personal development and learning opportunities
• Skills development and certifications
• Employee referral program
• Corporate-sponsored events and community outreach
• Emergency back-up childcare program
• Mobility stipend
• Flexible benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior