Salesforce Quality Assurance Tester

Cherokee Federal•United States,

6h•$120,000 - $130,000

About The Position

Cherokee Federal is seeking a Salesforce Quality Assurance Tester to support a federal financial regulatory environment. The role partners with government product and program leads to modernize and optimize Salesforce capabilities, including Salesforce Classic-to-Lightning migration, requirements leadership, and delivery support across configuration, testing, and deployment. The position supports Salesforce releases and enhancements through test planning and execution, defect management, integration and data validation, release readiness, deployment validation, and post-cutover stabilization. The position is restricted to U.S. citizens and requires Public Trust eligibility. Candidates must also pass Cherokee Federal’s pre-employment qualifications. The work involves prolonged periods sitting at a desk and working on a computer, and may occasionally require standing or moving about the office for extended periods.

Requirements

U.S. citizenship is required.
Must be Public Trust eligible.
Must pass pre-employment qualifications of Cherokee Federal.
Experience and skills in Salesforce quality assurance and testing, including test planning, test case development, and defect management.
Ability to design test cases from user stories and acceptance criteria, including exception paths.
Ability to validate Salesforce configuration, automation, integrations, data, and reporting.
Strong written and verbal communication skills, including the ability to brief government stakeholders.

Nice To Haves

Bachelor's degree, preferably in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering, and a minimum of eight years of experience.
Demonstrated experience performing QA and testing in an Agile delivery environment.
Hands-on experience testing Salesforce declarative configuration and automation, including Salesforce Flow.
Experience validating Apex, Lightning Web Components, and triggers, and performing backend validation using SOQL.
Experience testing Salesforce integrations with external systems such as MuleSoft and REST/SOAP APIs.
Experience with defect-tracking and test-management tools such as Jira, Azure DevOps, or TestRail.
Experience supporting Salesforce Classic-to-Lightning migration efforts.
Strong written and verbal communication skills and ability to brief senior government stakeholders.

Responsibilities

Design and execute functional, regression, end-to-end integration, and other test scenarios.
Develop, maintain, and execute test plans, test cases, and test scripts for Salesforce configuration, customization, and integration work throughout the release lifecycle.
Support user acceptance testing across sprints and Salesforce releases.
Log system defects, document reproduction steps and expected versus actual results, track defects through resolution, and validate technical fixes.
Confirm build items meet defined acceptance criteria before production release.
Validate integrations between Salesforce and external systems, including MuleSoft, REST/SOAP APIs, and middleware, and confirm cross-system data integrity.
Work with government leads and Product Owners to clarify acceptance criteria and testing scope and confirm release timing for enhancement requests.
Validate Salesforce declarative configuration and automation, including record-triggered, screen, and scheduled flows, approvals, validation rules, page layouts, and Lightning App Builder.
Verify data integrity, migrations, reports, dashboards, exception paths, and operational reporting needs.
Ensure test coverage and QA practices are scalable, maintainable, and aligned with governance, auditability, and compliance expectations.
Present oral and written briefings to government managers and produce executive-ready test summaries, defect reports, and quality status updates.
Test custom development, including Apex, Lightning Web Components, and triggers, and perform backend validation using SOQL as needed.
Support Salesforce Public Sector Solutions activities, release readiness, deployment validation across sandboxes and production, and post-cutover stabilization.

Benefits

Up to a 6% 401(k) company match.
Paid time off.
Medical, dental, and vision insurance, plus prescription drug coverage.
Basic life and AD&D insurance, with supplemental life options.
Short-term and long-term disability coverage.
Paid holidays.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Professional development, training, and certification support.
Voluntary benefits including accident, critical illness, and identity theft protection.