Senior Salesforce Quality Assurance Tester

NikSoft Systems Corp. • ,

9d

About The Position

The Senior Salesforce Quality Assurance Tester owns the end-to-end QA lifecycle, ensuring continuous delivery of high-quality, secure, and resilient Salesforce capabilities. The role designs comprehensive test strategies and plans, including test data, and manages defect lifecycles in a fast-paced Agile framework.

As a member of the engineering team, the tester works with Salesforce architects, developers, and business analysts to translate business requirements and multi-system integrations into scalable testing infrastructure. The role advances automation by selecting tools and frameworks that reduce maintenance while maximizing platform test coverage. An understanding of Department of Defense (DoD) and federal government security standards, policies, and impact levels is essential to help ensure deployed capabilities are secure, compliant, and highly available.

Requirements

• At least 5 years of dedicated, hands-on experience as a Salesforce Quality Assurance Tester.
• At least 5 years of hands-on Salesforce platform experience.
• Comprehensive understanding of Salesforce platform security models, custom objects, page layouts, validation rules, and Salesforce Flows.
• Experience testing complex Salesforce Lightning UI, custom Lightning Web Components, and authenticated and guest Experience Cloud environments.
• Hands-on experience building automated test suites using Salesforce-centric or web automation tools such as Provar, Copado Robotic Testing, Playwright, Selenium, or Cypress.
• Strong knowledge of REST/SOAP APIs, JSON data structures, API testing tools such as Postman, and data-driven testing strategies.
• Experience in a mature Agile/SCRUM development environment using modern DevSecOps pipeline workflows.
• Familiarity with federal IT security standards, Controlled Unclassified Information (CUI) handling, and access controls in a government cloud environment.
• Excellent verbal and written communication skills.
• Strong collaboration, influence, critical-thinking, and analytical problem-solving skills.
• Must be a U.S. citizen and able to complete the government's background investigation.
• BS degree in Information Technology, Computer Science, or a related technical discipline, or equivalent experience.

Nice To Haves

• Salesforce Certified Administrator certification.
• Salesforce Certified Platform App Builder certification.
• Relevant software testing certification, such as ISTQB.

Responsibilities

• Design, maintain, and execute test plans, scenarios, and automated and manual test scripts based on user stories, technical architecture, and acceptance criteria.
• Build and maintain scalable, data-driven automation frameworks for Salesforce UI, Lightning Web Components, back-end logic, and end-to-end business flows to support CI/CD.
• Define and execute end-to-end tests validating cross-system integrations, data synchronizations, and REST/SOAP API contracts.
• Participate in daily standups, sprint planning, backlog refinement, and story-pointing sessions, advocating for testability and quality safeguards early in the product lifecycle.
• Manage the full defect lifecycle, perform root-cause analysis, collaborate with developers on triage, and lead regression testing before production deployments.
• Establish, track, and present QA metrics, automation coverage reports, and defect trends to leadership and the Program Management Office.
• Translate technical testing metrics, automation trade-offs, and quality risks into clear insights for leadership and non-technical stakeholders.
• Take proactive solution ownership, build consensus across development teams, and promote a culture of quality.
• Diagnose complex, multi-system integration failures and platform limitations using a methodical analytical approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior