Salesforce QA Analyst (contract)
About The Position
VML Canada is looking for a meticulous and detail-oriented Salesforce QA Analyst specializing in email marketing deployment and validation for a 6-month maternity leave contract. In this role, you will be the final line of defense ensuring our digital communications are flawless before they hit millions of customer inboxes. Working on one of our largest and most dynamic brand accounts, you will validate email content against copydecks and design files, run comprehensive rendering tests across modern devices/clients, and leverage Salesforce Marketing Cloud to ensure customer journeys and target data are mapped perfectly. If you have an eagle eye for detail, a passion for email technology, and a structured approach to testing, we want you on our team starting July 28, 2026.
Requirements
- 2+ years of QA experience focused specifically on email campaigns and digital marketing QA.
- Demonstrated experience using email rendering and testing platforms, specifically Litmus or Email on Acid.
- High proficiency utilizing Jira for bug tracking, task prioritization, and agile workflows.
- Exceptional visual and textual QA skills, with the ability to spot minute inconsistencies between creative assets, code outputs, and copy decks.
Nice To Haves
- Basic to intermediate knowledge of SFMC (specifically Journey Builder, Email Studio, and Data Extensions) is a major asset to assist in checking journey structures and data targeting accuracy.
- Professional fluency in both English and French is highly preferred (highly valued for our Montreal/Toronto cross-office operations).
- Basic understanding of HTML/CSS code structures as they relate to email layouts to help expedite troubleshooting with development teams.
Responsibilities
- Ensure all text, copy elements, subject lines, and preheader text in the built emails match the finalized client-approved copydecks exactly.
- Cross-reference email layouts, imagery, spacing, and visual styling against design prototypes to ensure perfect brand consistency and pixel-perfect execution.
- Verify that all hyperlinks, call-to-action (CTA) buttons, and dynamic content blocks resolve to the correct destinations and display the appropriate localized content.
- Manually check and interact with emails in live email clients (e.g., Gmail, Outlook, Apple Mail) across both desktop browsers and mobile devices to guarantee layout and functionality are flawless.
- Utilize industry-standard testing tools like Litmus or Email on Acid to validate rendering consistency across dozens of legacy and modern email client combinations.
- Test any interactive elements, fallback states, and responsive breakpoints for absolute responsiveness.
- Ensure automated customer journeys and triggered email pathways in Salesforce Marketing Cloud (SFMC) are configured correctly, with logic flows functioning as planned.
- Validate that data extensions, suppression lists, and production audience filters are correctly targeted so the right message reaches the right audience segmentation.
- Log, track, and manage QA findings, bugs, and alignment issues in Jira with clear, actionable steps for development and campaign teams to resolve.
- Work closely with Email Developers, Campaign Operations, and Account Management to facilitate swift bug resolution under tight turnaround times.
Benefits
- Hybrid approach with teams in the office an average of four days a week.
- Accommodations or flexibility can be discussed with the hiring team during the interview process.
- Equal opportunity employer status.
- Commitment to fostering a culture of respect where everyone feels they belong and has the same opportunities to progress in their careers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
