Salesforce Senior QA Analyst

NTT DATA Services•Plano, TX

7d•$96,156 - $166,938•Remote

About The Position

We are currently seeking a Salesforce Senior QA Analyst. We are looking for a Salesforce Senior QA Analyst with experience testing Salesforce Sales Cloud, Service Cloud, data model changes, integrations, and business process updates. The QA Analyst will be responsible for validating changes required for Salesforce to integrate with a new MDM platform and ensuring existing Salesforce functionality continues to work as expected.

Requirements

6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud.
6+ years of experience writing test cases, test scripts, and test execution reports.
6+ years of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles.
6+ years experience testing integrations, APIs, and data synchronization scenarios.
6+ years experience performing regression testing and defect validation.
6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar.
Must reside in the US

Nice To Haves

Strong attention to detail and communication skills.
Experience testing MDM integrations or customer master data flows.
Experience with API testing tools such as Postman or SoapUI.
Exposure to test automation is a plus.
Salesforce Platform Dev I Certification
Salesforce Administrator Certification
Salesforce Platform App Builder Certification

Responsibilities

Review business and technical requirements related to Salesforce MDM integration changes.
Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing.
Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts.
Test API integrations between Salesforce and the new MDM system.
Perform functional testing, regression testing, integration testing, and user acceptance testing support.
Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation.
Log, track, retest, and report defects using standard defect management tools.
Work closely with developers, business analysts, data teams, and client stakeholders.
Support test execution reporting and provide QA status updates.
Ensure Salesforce changes meet business requirements and quality standards.