Salesforce Project Manager

CrossCountry Consulting
$115,000 - $175,000Remote

About The Position

By joining our rapidly growing Salesforce practice, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. We are seeking a strategic and solution-focused Salesforce Project Manager with experience leading complex Salesforce projects and programs while serving as the primary client counterpart. As an enthusiastic delivery leader who excels at multitasking and relationship-building, you will champion our culture of servant leadership to guide project teams and collaborate effectively with diverse stakeholders. A thoughtful, team-oriented communicator, you are passionate about growing your consulting skills and ideating multiple scenarios to solve client problems and drive meaningful impact.

Requirements

  • 4+ years of experience with Salesforce.com.
  • 6+ years of systems consulting experience.
  • Experience managing Salesforce projects and teams in a remote environment.
  • Ability to work within a team environment, backed up by strong communication skills.
  • Well-organized, results-driven, and eager to handle difficult problems.
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills.
  • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
  • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
  • Strong written and spoken English communication skills.
  • Willingness to travel for team events as needed.

Nice To Haves

  • Experience in a consulting or professional services environment is preferred.

Responsibilities

  • Manage Salesforce projects to provide on-time, high-quality work to our customers.
  • Forecast project time, utilization, and revenue accurately and in a timely manner.
  • Manage and escalate risks, issues, and mitigation actions to assist in removing project work blockers.
  • Manage project financials, scope, and timelines, and prepare client-facing project status reports.
  • Facilitate meetings with clients to determine business and functional requirements.
  • Accomplish project objectives by breaking down projects into tasks, coordinating with the project team to complete tasks on time, and assigning appropriate resources.
  • Manage and grow direct reports.
  • Use DCS processes, best practices, and assets to ensure work is delivered with quality and consistency.
  • Identify new opportunities with existing clients to partner and grow the account.
  • Identify and understand each key stakeholder’s motivations, expectations, and role in their organization.
  • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
  • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

Benefits

  • Comprehensive healthcare options, including medical, dental, and vision coverage
  • Flexible spending accounts
  • 401(k) with company matching
  • Generous parental and maternity leave policies
  • Technology stipends
  • Wellness reimbursement programs
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