Salesforce Product Owner

Indotronix International CorporationColumbia, MD
Hybrid

About The Position

Join a dynamic team as a Salesforce Product Owner, where your Salesforce Experience Cloud expertise will drive critical initiatives in lead management, customer enrollment journeys, and scheduling solutions. You'll operate at the intersection of business strategy and technical delivery, collaborating with stakeholders and engineering teams to deliver seamless, high-volume customer experiences. This is a high-visibility opportunity to shape the direction of Salesforce solutions in a fast-paced, supportive environment.

Requirements

  • Demonstrated success as a Product Owner within the Salesforce ecosystem
  • Hands-on expertise with Salesforce Experience Cloud, Sales Cloud, Service Cloud, and Lightning components
  • Experience managing structured product backlogs in Agile environments
  • Ability to analyze complex workflows and translate them into clear requirements
  • Experience with data integrations, APIs, and third-party tools such as DocuSign
  • Strong communication skills to bridge technical and non-technical audiences
  • Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent practical experience

Nice To Haves

  • Salesforce certifications (Admin, Platform App Builder, Advanced Admin, etc.)
  • Background in sales process automation, lead management, and opportunity workflows
  • Familiarity with user-centered design principles and application development best practices

Responsibilities

  • Own and prioritize the Salesforce product backlog with actionable requirements and clear delivery expectations
  • Partner with business leaders to guide roadmap discussions, evaluate trade-offs, and establish priorities
  • Analyze and optimize Salesforce Experience Cloud user journeys and workflows for efficiency and impact
  • Lead cross-functional, remote delivery teams to ensure consistent, high-quality product releases
  • Serve as the subject-matter expert for Experience Cloud and Lightning Scheduler
  • Collaborate with technical teams to refine and implement lead, enrollment, and scheduling processes
  • Ensure compliance and best practices in platform configuration, including objects, record types, page layouts, and field types

Benefits

  • Hybrid work flexibility with multiple office locations
  • Opportunity to lead high-impact, customer-facing projects
  • Exposure to advanced Salesforce technologies and career advancement pathways
  • Collaborative, innovative team culture
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