Salesforce Product Owner

Agama Solutions•Port Washington, WA

1d•Hybrid

About The Position

We are seeking two experienced Salesforce Product Owners for a 12-month contract role, with one focusing on Financial Cloud and the other on Marketing Cloud. This position requires 3 days per week in our Port Washington, PA office. The role involves articulating product vision, writing user stories and requirements, managing backlogs, participating in Agile rituals, supporting development teams, and leading projects from inception through hypercare and closure. You will be responsible for designing solutions, overseeing development and testing efforts, and ensuring smooth production deployments.

Requirements

Minimum of Bachelor's degree.
10+ years business analyst experience with utilizing program management methodology.
4+ Projects as a Product owner for Salesforce Platform.
2+ projects working on Financial Service cloud, Sales cloud - Mandatory.
2+ projects working on Salesforce Marketing cloud - Mandatory.
1+ Project working with Integration to ERP System (SAP/Oracle).
Previous involvement in the deployment of a Global Customer Relationship Management platform (Salesforce.com) required.
Deep understanding of Salesforce.com technical requirements, system configuration, user requirements and all related policies and procedures.
Excellent analytical, quantitative, and problem solving skills with the proven ability to communicate and influence effectively at various levels of the organization.
Proven leadership skills and ability to lead others in defining requirements and identifying solutions.
Sharp focus on achieving results; persists at completing tasks despite challenges; ability to achieve results and navigate through ambiguity.
Well-organized; plans activities and consistently follows up.
Ability to work in a fast paced and dynamic environment.
Proficient in MS Word, Excel, Visio, and PowerPoint.
Minimum of 10 years' experience as a Business Analyst.
Strong people and communication skills (written, verbal and presentations to groups).
Strong background of analysis across a number of business processes, applications, data definitions, integrations, and varieties of infrastructure.
Demonstrates accountability and leadership.
Competent ability to deliver under pressure and respond to a changing environment.
Effective leadership skills and proven ability to motivate teams to achieve results.
Can demonstrate the ability to manage demanding and challenging stakeholders.
Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high performance working teams.
Extensive experience reviewing and examining business processes and systems, modeling and analyzing data, organizing activities and developing business strategies.
Demonstrates a high level of quality in work products, including diligence and detail oriented in analysis performed and precision in statements made.
Experience of working as lead analyst on multiple projects in a small team.
Has at least three years of experience mapping AS-IS and TO-BE business processes.
Can produce high-quality process maps following BPMN 2.0 and always uses process symbols appropriately.
Comfortable with Agile working practices and Scrum ceremonies.
Has at least three years of experience working within the framework.
Is able to operate as a Business Analyst within an agile scrum team with minimal to zero oversight.

Nice To Haves

Experience working in a legal or professional services environment is preferred.
Appropriate analysis training/qualifications are preferred (BCS/ISEB diploma, IIBA certification,).
Agile/Scrum experience desired.
Certified Scrum Product Owner or Certified Scrum Professional preferred.