Salesforce Functional Architect Manager - Insurance

Accenture•St. Louis, MO

3d•$87,400 - $266,300

About The Position

Accenture is hiring an Insurance-skilled Functional Solution Architect for its Financial Services Salesforce Business Group. The role sits between architecture and execution, translating senior architects’ designs into delivery-team implementation. The person supports end-to-end solution design across assigned workstreams, owns technical design and build for Agentforce use cases, and helps ensure architecture remains sound throughout the program lifecycle. The role works across Salesforce Data 360, Agentforce, and Financial Services CRM platforms, connecting functional requirements with technical delivery while coordinating architects, developers, and client stakeholders. The position also leads design sessions, code reviews, and deployment governance; manages risks, design gaps, and dependencies; mentors technical leads; and contributes to certifications, reusable practice assets, estimation, scoping, staffing, and proposal work. Accenture describes itself as a global professional services company serving clients across industries and emphasizes inclusion, diversity, and creating value for clients and communities.

Requirements

At least 5 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work.
At least 3 years of experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort in sprint-based delivery environments.
At least 3 years of experience supporting Insurance clients.
A Bachelor’s degree or equivalent (minimum 12 years) of work experience; with an Associate’s degree, at least 6 years of work experience is required.

Nice To Haves

Experience contributing to at least one full-lifecycle Salesforce implementation in a functional, technical, or hybrid role.
Salesforce Certified Application Architect, System Architect, or Certified Technical Architect designation.
Familiarity with Salesforce Financial Services Cloud through project exposure, self-study, or certification pursuit.
Salesforce certifications relevant to the Solution Architect path, such as Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.
Exposure to integration concepts and tools such as REST/SOAP APIs, MuleSoft, and Salesforce Connect, sufficient to participate in integration design discussions.
Experience with AI/ML tools or platforms such as Salesforce Einstein, Agentforce, or generative AI tools, and an emerging understanding of applying AI capabilities within Salesforce solutions.
Experience working in both functional configuration and technical development on the same engagement.
Prior experience in a consulting or professional services environment, including at a junior level.
Multi-shore delivery experience or comfort working across distributed teams and time zones.
Active interest in progressing toward a Solution Architect career path, demonstrated through certification progress, internal contributions, or self-directed learning.

Responsibilities

Support end-to-end solution design across assigned workstreams, including data models, integration patterns, security models, and platform configuration, under the guidance of a senior Solution Architect or Technical Architect.
Maintain solution design documents, architecture decision records, and data flow diagrams throughout delivery.
Own technical design and build for Agentforce use cases across active Insurance programs.
Design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make tradeoffs among middleware options such as MuleSoft, REST/SOAP, and Salesforce Connect.
Connect functional requirements with technical delivery and align architects, developers, and client stakeholders on design decisions and scope boundaries.
Lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies, and escalate proactively.
Guide and mentor technical leads and establish technical standards across the team.
Pursue Salesforce certifications relevant to the Solution Architect career path and contribute lessons learned and reusable assets to practice development.
Support estimation, scoping, and staffing during pursuit phases, and contribute to architecture sections of RFP responses and oral presentations.
Help build accelerators, methodology assets, and Insurance-specific AI use-case patterns for practice-wide reuse.