Salesforce Development/Technical Lead

NiyamIT • Fairfax, VA

1d • Remote

About The Position

Niyam IT (Niyam) is seeking a Salesforce Development Lead to join their team in support of their work with FEMA. The position is remote. Niyam was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, they fine-tuned their craft and built an impressive track record of successful outcomes, securing their reputation as the go-to provider of smart, innovative solutions. Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.

Requirements

• Bachelor's Degree or higher
• 15+ years of IT technology experience
• 4+ years of experience in system integration, ICD design, Scrum and RPA
• At least 5 years of experience with customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.)
• 4 years of experience with Implementations of Service Cloud Features - Omni Channel , Live Agent, Case Management
• 4+ years of technical team leadership experience
• Demonstrated experience using Gitlab and Salesforce standards development tools: Salesforce CLI, Data Loader, and VS Code
• Excellent verbal and written communication skills
• Experience in solution design
• Salesforce Certified Platform Developer I required

Nice To Haves

• Prior federal government experience
• Familiarity with Software development life cycle (SDLC)
• Strong analytical skills and ability to interpret and communicate key performance indicators to all levels of the company
• Ability to work in a fast paced environment
• Salesforce Certified Technical Architect or Salesforce Certified Application Architect preferred
• Salesforce Certified Platform Developer II preferred
• Salesforce Certified Advanced Administrator preferred
• Experience with Salesforce Government Cloud product suite highly desired

Responsibilities

• Manage all aspects of Salesforce.com (SFDC) including complex configuration, customization, and implementation of applications and 3rd party integrations
• Provide leadership and direction to developers and testers to ensure successful project delivery.
• Oversee application design, configuration, testing, and deployment activities.
• Contributes to the development and execution of testing strategies, training materials, and project documentation.
• Analyze detailed system factors, including input/output requirements, information flow, software requirements, and alternate methods of problem resolution
• Apply industry best practices to deliver operational support, enhancements, and defect resolution for the Salesforce.com platform, as required
• Adhere to all standard operating procedures (SOPs) and ensure accurate, up-to-date ticket documentation for events, incidents, service requests, and changes.
• Proactively contributes to continuous improvement initiatives related to application design, support processes, and practice development.
• Provide technical assistance and end-user support, including troubleshooting for defect resolution, enhancements, and general “how-to” guidance
• Conduct code reviews ensuring all solutions adhere to established architectural and design standards
• Must be able to perform independent research to lead or support the resolution of complex issues and inquiries
• Lead the architectural review board sessions with the delivery team.

Benefits

• 100% company-paid health, dental, vision, life, and AD&D insurance
• Free short-term and long-term disability coverage
• Flexibility to help you manage your work-life balance effectively
• Remote and hybrid work options
• Generous paid time off policy
• Retirement plans
• Supportive environment for professional development
• Fully paid opportunities (including technology and business conferences) for training and advancement within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees