Salesforce Technical Architect

Veradigm•Raleigh, NC

About The Position

Veradigm is seeking a Salesforce Technical Architect to serve as the definitive technical authority for its Salesforce ecosystem across multiple subsidiaries. This is a senior leadership role for a practitioner with deep architectural expertise and a track record of delivering complex enterprise-scale Salesforce solutions. The architect will own the end-to-end technical vision for Salesforce Sales Cloud, Service Cloud, and Experience Cloud, driving integration strategy, platform governance, and architectural standards that scale with the company's growth.

Requirements

12+ years of experience in enterprise business systems or technical architecture, with 8+ years of hands-on Salesforce experience — including significant tenure as a technical lead or architect.
Demonstrated experience designing and delivering large-scale, multi-cloud Salesforce solutions (CPQ, Sales Cloud, Service Cloud, Experience Cloud) in complex enterprise environments.
Expert-level proficiency in Apex, SOQL, Triggers, Lightning Web Components, and Visualforce.
Deep experience architecting Salesforce integrations with enterprise systems using APIs, webhooks, and iPaaS platforms — Boomi or MuleSoft experience strongly preferred.
Strong command of structured release management practices, including SFDX, GIT-based deployment pipelines, and CI/CD tooling – Gearset preferred.
Experience leading technical teams and influencing without direct authority across organizational boundaries.
Excellent written and verbal communication skills — able to distill complex technical concepts for both engineering audiences and executive stakeholders.
Salesforce Application Architect and/or System Architect credential requirements.

Nice To Haves

3+ years in a SaaS-based company in a senior technical leadership capacity.
Healthcare sector or health IT experience — familiarity with EHR systems, clinical workflows, or healthcare data standards (HL7, FHIR) is a significant advantage.
Hands-on experience with Zuora (revenue & billing) or Boomi Flow.
Experience building and maintaining BI dashboards and reports in Tableau, Power BI, or AWS QuickSight.
Familiarity with Agile/Scrum delivery frameworks and project management tools such as JIRA.

Responsibilities

Define and own the Salesforce enterprise architecture strategy, ensuring alignment with business objectives, enterprise architecture principles, and information security policy.
Lead architectural design reviews and technical governance for all major Salesforce initiatives — establishing patterns, guardrails, and standards that span teams.
Evaluate platform capabilities and emerging Salesforce features, translating them into actionable roadmap recommendations for executive and product stakeholders.
Drive platform health: proactively eliminate technical debt, reduce security vulnerabilities, and maintain high standards of code quality across the Salesforce org.
Own production uptime, performance monitoring, and incident response for the Salesforce environment.
Architect and oversee bi-directional integrations between Salesforce and mission-critical systems including core EHR platforms, data warehouse, and third-party applications.
Set standards for API design, webhook patterns, and enterprise data transfer strategies; lead technical decisions on iPaaS solutions such as Boomi and MuleSoft.
Provide hands-on technical oversight of Apex development, Triggers, SOQL, Lightning Web Components, and Visualforce — stepping in at the code level when needed.
Lead design and implementation of Salesforce Experience Cloud (Communities), including SSO, SEO best practices, and secure external access patterns.
Govern the integration ecosystem spanning tools such as New Voice Media, Zuora, Slack, Outreach, Drift, Marketo, and other AppExchange solutions.
Serve as a technical mentor and force multiplier for Salesforce developers and administrators — setting the bar for engineering excellence and growing team capability.
Translate complex business requirements from Sales, Implementation, Marketing, Product, and Customer Service stakeholders into well-reasoned, scalable Salesforce solutions.
Lead architecture and design sessions with cross-functional stakeholders; produce clear technical documentation, decision records, and solution designs.
Independently manage multiple concurrent projects from inception through delivery, owning planning, execution, risk management, and communication.
Manage and optimize a Salesforce environment of 200+ users, including user roles, profiles, permissions, flows, validation rules, reports, and dashboards.
Provide advanced training and enablement to Salesforce users on platform capabilities, new features, and best practices.