Salesforce Developer

City of New York•New York, NY
•$100,000 - $151,000

About The Position

NYCERS IT Custom Solutions is seeking an experienced Salesforce Developer to design, develop, test, and deploy custom and non-custom Salesforce solutions in accordance with SDLC standards. The role requires technical expertise, independent judgment, strong communication and client-relations skills, and the ability to clarify and simplify business requirements and develop solutions that meet customer needs. Java experience is a plus. The Developer will work with business analysts, stakeholders, other developers and administrators, and business users. The position supports solutions involving Service Cloud, Community Cloud, and Marketing Cloud/Social Studio, and includes providing internal training to teammates and business users. The posting also lists qualifications under “SENIOR IT ARCHITECT - 95711”: a baccalaureate degree in computer science, information systems, engineering, mathematics, or a related field and six years of satisfactory full-time experience related to enterprise, solutions, or network architecture and/or IT infrastructure systems; or a baccalaureate degree and ten years of such experience; or equivalent education and/or experience.

Requirements

  • A baccalaureate degree in computer science, information systems, engineering, mathematics, or a related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems; or a baccalaureate degree and ten years of such experience; or equivalent education and/or experience.
  • Strong communication and client-relations skills, including written, presentation, and verbal communication.
  • Strong problem-solving and critical-thinking skills.
  • Ability to clarify and simplify business requirements and understand process steps from start to finish.
  • Ability to work independently and in a team-based environment and work well under pressure.
  • Excellent interpersonal skills for interacting effectively with internal and external contacts.

Nice To Haves

  • Java experience.

Responsibilities

  • Collaborate with business analysts and stakeholders to gather and analyze requirements and translate them into technical specifications.
  • Customize and configure Salesforce applications, including creating custom objects, fields, workflows, and validation rules.
  • Develop and maintain Salesforce integrations with other systems using APIs and middleware.
  • Troubleshoot Salesforce application issues and support optimal performance and user experience.
  • Create and maintain technical documentation, including design specifications, operations runbooks, code comments, and user guides.
  • Keep up to date with Salesforce releases, features, and best practices, and implement improvements as appropriate.
  • Participate in code reviews and follow best practices for coding, testing, and deployment.
  • Work with other developers and administrators on solution components involving Service Cloud, Community Cloud, and Marketing Cloud/Social Studio.
  • Provide internal training to teammates and business users.
  • Clarify business requirements, envision end-to-end solutions, and tailor solutions to customer needs.
  • Work independently and in a team-based environment, including under pressure.
  • Communicate effectively with internal and external contacts.
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