SALESFORCE DEVELOPER

City of New York•New York, NY

10d•$107,137 - $123,208

About The Position

The Fire Department of the City of New York (FDNY) seeks a full-time Salesforce Developer to design, develop, maintain, and support Salesforce applications and solutions used by the Department. The role translates business and functional requirements into scalable Salesforce solutions, develops and customizes applications, and integrates Salesforce with enterprise applications and services. The developer works with business analysts, QA staff, project managers, and other development teams to deliver functionality and enhancements. The role also supports production applications, troubleshoots defects, handles data updates and migrations, implements security and access controls, participates in testing, code reviews, and deployments, and prepares technical documentation. The position contributes to modernization, maintenance, and continuous improvement of FDNY Salesforce applications while following established development and security standards. This position is open only to City of New York employees serving in the permanent civil service title of Certified IT Administrator (LAN/WAN).

Requirements

Must be a City of New York employee serving in the permanent civil service title of Certified IT Administrator (LAN/WAN).
Professional/vendor certification(s) in local area network administration required for the civil service title.
Must meet the Certified IT Administrator qualification requirements through one of the stated education and experience pathways.
One pathway requires a bachelor's degree from an accredited college and two years of satisfactory, full-time, non-classroom-based experience in LAN and/or WAN planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management.
An alternative pathway requires a four-year high school diploma or equivalent and six years of satisfactory, full-time, non-classroom-based information technology experience, including at least two years of the specified LAN/WAN experience.
Education and/or experience may be substituted as described in the posting; all candidates must have at least one year of satisfactory, full-time, non-classroom-based IT experience in the specified LAN/WAN areas.
Incumbents may be required to update existing or obtain additional professional industry-standard certifications for assigned technical environments.

Responsibilities

Design, develop, maintain, and support Salesforce applications and solutions used by FDNY.
Translate business and functional requirements into scalable Salesforce solutions.
Develop and customize Salesforce applications using Apex, Lightning Web Components (LWC), SOQL, and Salesforce configuration tools.
Integrate Salesforce with enterprise applications and services using RESTful APIs and other integration technologies.
Work with business analysts, QA staff, project managers, and other development teams to deliver new functionality and enhancements.
Troubleshoot and resolve application issues and defects.
Support production applications.
Perform data updates and migrations.
Implement security, user access, and role-based permissions.
Participate in testing, code reviews, and deployments.
Prepare technical documentation and follow established development and security standards.
Contribute to the modernization, maintenance, and continuous improvement of FDNY's Salesforce applications.