Salesforce Developer

SCI SOLUTIONS GLOBAL • San Francisco, CA

6d

About The Position

The Salesforce Developer will administer and develop solutions on Salesforce Core Platform, Service Cloud, and Experience Cloud. The role includes building robust Lightning applications for the service console, implementing flows and screens, and developing actions and recommendations to automate workflows. The developer will architect complex Service Cloud solutions that integrate multiple systems, coordinate implementation with IT teams, and assess the resources and time needed for large strategic projects. The role also involves collaborating with project managers and team leads, working with stakeholders and business users to document requirements and tests, and applying secure software development and object-oriented design principles.

Requirements

• At least 5 years of experience working as a Salesforce Administrator or Developer.
• Deep understanding of Salesforce architecture, processes, products, and best practices, including the ability to recommend best practices and map a path from current practices to desired changes.
• At least 5 years of experience with Apex classes and triggers, Batch Apex, Lightning Web Components, Visualforce pages, integrations (REST, SOAP, bulk, streaming API, Change Data Capture, and Platform Events), Force.com API, SOQL, and SOSL.
• Experience architecting complex Service Cloud solutions that integrate multiple systems and require coordination with different IT teams.
• Project management experience working with project managers and team leads on large, complex projects.
• Experience with MuleSoft integrations and building out ODS.
• Development experience with CSS, HTML, XML, JavaScript, jQuery, SQL, and other programming languages.
• Experience building customer-service solutions with Flow, including record-triggered and auto-launched use cases.
• Advanced skills in software design, modification, implementation, and deployment, including object-oriented programming concepts.
• Advanced knowledge of secure software development.
• Excellent organizational skills and the ability to communicate technical information to both technical and nontechnical personnel.

Responsibilities

• Administer and develop Salesforce Core Platform, Service Cloud, and Experience Cloud solutions.
• Build robust Lightning applications for the service console, including flows, screens, actions, and recommendations.
• Develop Salesforce solutions using Apex, Lightning Web Components, Visualforce, Salesforce APIs, and integration technologies.
• Architect complex Service Cloud solutions involving integrations across multiple systems and coordinate implementation with IT teams.
• Assess the resources and time required to achieve business objectives for large strategic projects.
• Work closely with project managers and team leads on large and complex projects.
• Build customer-service solutions using record-triggered and auto-launched flows, automating workflows where possible.
• Create and document business requirements, use cases, and test cases in collaboration with stakeholders, business users, analysts, partners, and vendor teams.
• Translate effectively between end users, business analysts, and technical and functional experts, and communicate technical information to personnel at different levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed