Salesforce Developer

City of New York•New York City, NY

About The Position

The Fire Department of the City of New York (FDNY) seeks a full-time Salesforce Developer to design, develop, maintain, and support Salesforce applications and solutions used by the Department. The developer will translate business and functional requirements into scalable Salesforce solutions, build and customize applications, and integrate Salesforce with enterprise applications and services. The position contributes to the modernization, maintenance, and continuous improvement of FDNY's Salesforce applications. This position is open only to City of New York employees serving in the permanent civil service title of Certified IT Administrator (LAN/WAN). The applicable civil service qualification requirements include professional/vendor certification(s) in local area network administration required for the position, as well as qualifying education and information technology experience. Candidates may meet the listed education and experience pathways or a satisfactory equivalent. Incumbents may be required to update or obtain additional industry-standard certifications as determined by the employing agency.

Requirements

Must be a City of New York employee serving in the permanent civil service title of Certified IT Administrator (LAN/WAN).
Professional/vendor certification(s) in local area network administration required for the position to be filled.
Qualifying pathway: a baccalaureate degree from an accredited college and two years of satisfactory, full-time, non-classroom-based experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or a four-year high school diploma or equivalent and six years of satisfactory, full-time, non-classroom-based information technology experience, including at least two years of the described LAN/WAN experience; or a satisfactory equivalent combination of education and experience.
Education may be substituted for experience at a rate of 30 undergraduate semester credits from an accredited college for six months of experience. A master's degree in computer science or a related field from an accredited college may substitute for one year of experience.
All candidates must have at least one year of satisfactory, full-time, non-classroom-based information technology experience in the described LAN/WAN areas.
Experience developing and customizing Salesforce applications with Apex, Lightning Web Components (LWC), SOQL, and Salesforce configuration tools.
Experience integrating Salesforce with other applications and services using RESTful APIs and other integration technologies.

Responsibilities

Design, develop, maintain, and support Salesforce applications and solutions used by FDNY.
Translate business and functional requirements into scalable Salesforce solutions.
Develop and customize applications using Apex, Lightning Web Components (LWC), SOQL, and Salesforce configuration tools.
Integrate Salesforce with enterprise applications and services using RESTful APIs and other integration technologies.
Work with business analysts, QA staff, project managers, and other development teams to deliver new functionality and enhancements.
Troubleshoot and resolve application issues and defects.
Support production applications.
Perform data updates and migrations.
Implement security, user access, and role-based permissions.
Participate in testing, code reviews, and deployments.
Prepare technical documentation and follow established development and security standards.
Contribute to the ongoing modernization, maintenance, and continuous improvement of FDNY's Salesforce applications.