Salesforce Developer

KRAFT GROUP LLC•Flower Mound, TX

4d•$113,000 - $131,000•Onsite

About The Position

The Salesforce Developer will help maximize the effectiveness of the enterprise-wide CRM for Kraft Sports + Entertainment, whose member companies include the New England Patriots, the New England Revolution, and Gillette Stadium. Working closely with the KSE CRM team, this role translates business needs into effective, scalable Salesforce products and handles the design, development, testing, and implementation of customizations, applications, extensions, and integrations across Sales Cloud, Service Cloud, and CPQ. The position is based at Kraft Group in Foxborough, Massachusetts, and is full-time with a day shift. It has no supervisory responsibilities. The role includes maintaining and protecting personally identifiable and other confidential or regulated information the employee can access, in accordance with applicable standards, policies, and regulations, including HIPAA.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field.
3–5 years of development experience in Sales Cloud and/or Service Cloud.
Strong familiarity with Salesforce design patterns, development practices, and deployment best practices.
Experience with Apex coding best practices, Visualforce, and the Lightning Web Component Framework.
Experience with APIs and integrations.
Experience working on an Agile development team.
Experience implementing Salesforce configuration changes, including flows, fields, page layouts, automations, triggers, record types, dashboards, and reports.
Experience with JIRA or other product development tools.
Strong teamwork and relationship-management skills, with the ability to work effectively with personnel across the organization.
Effective verbal, non-verbal, and written communication, including active listening.
Ability to identify problems, their sources, and potential solutions while maintaining day-to-day operations.
Ability to manage multiple priorities and meet project deadlines and business needs.
Attention to detail and focused concentration.
Ability to learn new tasks and complete work independently.
Ability to make timely decisions in the context of the workflow.
Strong organizational, multitasking, and responsiveness skills.

Nice To Haves

Experience with Salesforce CPQ and Marketo.
Experience working with ticketing databases such as Ticketmaster Archtics.
Salesforce Administrator certification.
Salesforce Platform Developer certifications.

Responsibilities

Serve as the primary Salesforce developer and subject matter expert.
Develop, implement, and maintain Salesforce customizations, applications, extensions, and integrations.
Develop user interfaces using Visualforce, Lightning Web Components, JavaScript, and jQuery.
Support declarative Salesforce development, including flows, validation rules, formulas, Lightning record pages, custom objects, and custom record types.
Gather technical requirements and assess potential downstream impacts before implementing software changes.
Implement backlog enhancements and feature requests in line with software release schedules and business needs.
Identify data sources feeding the CRM and work with third-party vendors as needed to bring in relevant data for sales and marketing strategies.
Stay current on Salesforce releases, system updates, and best practices to inform customizations and integrations.
Re-prioritize action items as business needs change and adhere to project timelines.
Understand complex data models and ensure changes are scalable and efficient.
Design, code, test, debug, package, and deploy scalable, well-documented Salesforce solutions.
Maintain documentation on processes, policies, and application configuration, and help develop user materials as the application evolves.
Coordinate delivery release activities, including roadmap priorities, release scope, test planning, user acceptance testing signoff, and production readiness.
Complete special projects and assignments as business needs dictate.
Maintain and control personally identifiable, confidential, or regulated information in accordance with applicable standards, policies, and regulations.