Salesforce Data & Systems Analyst

The Brotherhood Sister Sol•New York, NY

About The Position

The Brotherhood Sister Sol (BroSis) is seeking a consultant who is detail-oriented and analytical to serve as our Salesforce Data & Systems Analyst to spearhead the migration and build out of our current Salesforce database and develop processes that meet our growing data needs and future requirements. The ideal candidate will have strong mission alignment with our social justice youth development work and be committed to leveraging data systems to drive positive social change. Reporting initially to the Salesforce Systems Administrator, working closely with an external Salesforce implementation consultant firm, the Salesforce Data & Systems Analyst will play an integral role in ensuring timely completion of the Salesforce implementation project as well as supporting and training staff members during migration and beyond. The Salesforce Data & Systems Analyst will cultivate best practices to maintain an intuitive and reliable database that will sustain rapid growth across the organization. During and after the implementation process, the Salesforce Data & Systems Analyst will work closely with the Associate Executive Director of Programming and program staff to help build a culture of data, ensure program teams are engaged with the system, and field new feature requests and changes.

Requirements

Bachelor's degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent relevant experience.
3+ years of Salesforce experience in a data-related role, with experience overseeing data migration or integration projects.
Demonstrated commitment to social justice principles and understanding of youth development work.
Foundational knowledge of the Salesforce platform, including its standard data model, objects, fields, and security model.
Proficiency in data analysis, data management, and Salesforce data migration tools (e.g., Salesforce Data Loader, Demandtools, Workbench, SQL, Excel).
Experience with data visualization/reporting tools such as Tableau, Power BI, or Salesforce Analytics.
Strong analytical, problem-solving, and critical thinking skills, with meticulous attention to detail.
Excellent communication skills, with the ability to explain technical concepts to a diverse non-technical audience.
Familiarity with data governance principles and data security best practices.

Nice To Haves

Experience with ETL tools like MuleSoft, Informatica, or Talend is a plus.
Salesforce Certified Administrator or Salesforce Certified Data Architecture and Management Designer certification a plus.

Responsibilities

Plan, design, and execute data migration activities from legacy systems into Salesforce, ensuring data accuracy, consistency, and integrity throughout the entire process.
Conduct thorough data profiling, cleansing, deduplication, and validation to ensure high data quality both during and after migration.
Define and implement data governance policies and procedures in alignment with internal and external regulations.
Design, build, and maintain reports and interactive dashboards (using tools like Salesforce reporting, Power BI, Tableau, or similar) to provide actionable insights for stakeholders and support data-driven decision-making.
Manage user accounts, roles, profiles, and permissions within Salesforce and integrated systems.
Troubleshoot and resolve system access issues, acting as a primary point of contact for technical support related to the database.
Assist in designing and implementing scalable data pipelines and ETL (Extract, Transform, Load) processes to ensure seamless integration between Salesforce and external systems.
Create and maintain comprehensive documentation, including data mapping documents, user guides, and process workflows.
Provide training and support to end-users on data entry best practices and system usage.
Work closely with our development team, program leadership and staff as well as other stakeholders to understand data requirements and ensure data solutions align with the organization’s objectives.