Salesforce Business Systems Analyst

Workday•Pleasanton, CA

1d•Hybrid

About The Position

The team acts as a liaison between IT and business functions to analyze complex business problems and provide technical solutions. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Interacts with internal and external technical resources, as well as functional Business Analysts and Project Managers. Translates business needs into actionable requirements by gathering enough information to define a solution and drive clarity to make rational decisions. Works with the Business Operations team to functionally architect solutions to meet customer needs using the most appropriate technologies - considering cost, time-to-market, and serviceability. Collaborate with other stakeholder groups, to analyze and translate simple-to-complex business problems and needs into solutions. Ensure technical requirements are understood and documented, and agreements and alignments are made with business and stakeholder partners. Interact with internal and external technical resources, such as, developers, architects, peer business analyst, scrum masters, and project/program managers to ensure the delivery of key business and technical capabilities. Functional and solution analysis and light design for the Salesforce platform, and related technical areas. Shape requirements and ensure alignment with business/technology strategy and planned initiatives. Plan, prioritize, design, develop and deploy new projects & system enhancements. Coordinate and perform system testing to ensure requirements are met.

Requirements

Bachelor's degree or foreign equivalent in Electronics Engineering, Management Information Systems, Business, or related field, plus five (5) years post baccalaureate progressive experience in the job offered or related occupation.
Five years (60 months) of experience in sales tools such as CPQ
Five years (60 months) of experience in Salesforce
Five years (60 months) of experience in Agile methodologies
Five years (60 months) of experience in work management tools such as Jira

Responsibilities

Collaborate with other stakeholder groups, to analyze and translate simple-to-complex business problems and needs into solutions.
Ensure technical requirements are understood and documented, and agreements and alignments are made with business and stakeholder partners.
Interact with internal and external technical resources, such as, developers, architects, peer business analyst, scrum masters, and project/program managers to ensure the delivery of key business and technical capabilities.
Functional and solution analysis and light design for the Salesforce platform, and related technical areas.
Shape requirements and ensure alignment with business/technology strategy and planned initiatives.
Plan, prioritize, design, develop and deploy new projects & system enhancements.
Coordinate and perform system testing to ensure requirements are met.