Salesforce Consultant

Performix•Saint Paul, MN

About The Position

Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies. Develop Salesforce solutions to meet agency needs and integrate Salesforce with other systems used by Minnesota Housing. Create and maintain automated workflows and process builders to streamline business processes and improve efficiency. Work closely with Business Analysts to gather and analyze requirements, and collaborate with the Project Manager to define scope, timelines, and deliverables and help create detailed project plans. Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT) to validate solutions against defined requirements. Work with the Project Manager to manage change requests and ensure changes to project scope or requirements are documented, assessed, and approved. Develop and maintain comprehensive documentation and provide knowledge transfer. The project delivers updated tools to reflect changes to the RFP process, scoring criteria, and evaluation. It includes 27 unique deliverables that require annual review and potential updates, built across Salesforce, MS Access, MS Excel, and Pentaho.

Requirements

  • At least 7 years of experience in Salesforce design and development.
  • Active Salesforce Certified Application Architect certification.
  • Active Salesforce Certified Platform Developer certification.
  • Active Salesforce Certified Platform Agentforce Specialist certification.
  • Active Salesforce Certified Platform Administrator II certification.
  • At least 2 years of experience using Sales Cloud.
  • At least 2 years of experience using Service Cloud.
  • At least 2 years of experience using Experience Cloud.
  • At least 2 years of experience using Government Cloud.

Nice To Haves

  • Scaled Agile Certified SAFe Practitioner certification.
  • Salesforce Certified Platform Data Architect certification.
  • Salesforce Certified Platform Sharing and Visibility Architect certification.
  • 5 years of Administrator experience.
  • Experience using Azure DevOps (ADO).
  • Experience working with state and federal government agencies.
  • Experience working on technology solutions supporting the mortgage and real estate industry.

Responsibilities

  • Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies.
  • Develop Salesforce solutions to meet agency needs.
  • Integrate Salesforce with other systems used by Minnesota Housing.
  • Create and maintain automated workflows and process builders to streamline business processes and improve efficiency.
  • Work with Business Analysts to gather and analyze requirements.
  • Collaborate with the Project Manager to define scope, timelines, and deliverables and assist with creating detailed project plans.
  • Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT).
  • Work with the Project Manager to manage change requests and ensure project changes are documented, assessed, and approved.
  • Develop and maintain comprehensive documentation.
  • Provide knowledge transfer.
  • Review and potentially update annually 27 deliverables across Salesforce, MS Access, MS Excel, and Pentaho.
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