Salesforce Business Applications Analyst

Cellebrite • Tysons, VA

5h • Hybrid

About The Position

As a Business Applications Analyst – Salesforce, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite’s Go To Market (GTM) organisations globally. This role combines hands‑on Salesforce expertise with strong business acumen. You will lead end‑to‑end Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and post‑launch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ. Working closely with cross‑functional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customer‑facing experiences. This role is primarily based in a hybrid model and is well‑suited to analysts who enjoy working closely with business stakeholders while owning end‑to‑end Salesforce initiatives in a fast‑paced, global environment.

Requirements

• Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
• Strong understanding of Salesforce architecture, configuration, and best practices
• Hands‑on experience administering Salesforce, including workflows, automation, reporting, and integrations
• Ability to analyse business processes and translate requirements into robust technical solutions
• Strong analytical, problem‑solving, and troubleshooting skills
• Excellent collaboration and communication skills in cross‑functional environments
• Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
• Customer‑focused mindset with the ability to understand and address business needs
• 3+ years of hands‑on experience as a Salesforce Administrator or Salesforce Consultant
• Bachelor’s degree in information systems, Industrial Engineering, or a related field
• Experience supporting enterprise‑scale Salesforce implementations or GTM teams
• Good technical aptitude with the ability to learn new tools and technologies quickly

Nice To Haves

• Experience working with Salesforce and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment
• Proven ownership of complex Salesforce initiatives, combining hands‑on system work with end‑to‑end delivery responsibility
• Experience supporting global organisations, working across geographies and time zones in a fast‑changing environment

Responsibilities

• Lead end‑to‑end Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
• Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce CPQ
• Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and post‑launch support
• Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
• Evaluate, recommend, and integrate third‑party tools with Salesforce, ensuring data integrity and operational efficiency
• Act as a liaison between business stakeholders and technical teams to ensure solutions support organisational objectives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees